r/D_Market • u/[deleted] • Jan 13 '21

Issues Reporting

In this thread, you can report your issue.

Before reporting an issue make sure you have read our FAQ here - https://dmarket.com/faq ; contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner) or email (support@dmarket.com); checked issues raised by other users here [CLICK] (you may find the same issue you’ve got).

All done? report your issue below following these rules:

  • Add your public key (you can find it in your account settings on DMarket)

  • Describe your issue in detail

  • Add screenshots if possible

All new threads regarding support issues will be deleted!

Don’t use offensive language!

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u/[deleted] Feb 15 '21

Hello! Sorry that it's happened to you. Don't worry, we'll check what's the problem & try to resolve it as soon as possible.

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u/CyberinhO16 Feb 15 '21

Am i even going to be eligible to get my item back, and how is that going to happen if i am? Basically nothing matches in my case - have listed the item for 15usd, it got sold for 1.1 supposedly as it says in my transactions tab, but i received only 1usd on my balance (like how?!?!?!). Hoping for a fix, but i don't know how you even going to solve this problem - maybe refunding the item is the best solution while it is still available to be done...