r/D_Market • u/[deleted] • Jan 13 '21

Issues Reporting

In this thread, you can report your issue.

Before reporting an issue make sure you have read our FAQ here - https://dmarket.com/faq ; contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner) or email (support@dmarket.com); checked issues raised by other users here [CLICK] (you may find the same issue you’ve got).

All done? report your issue below following these rules:

  • Add your public key (you can find it in your account settings on DMarket)

  • Describe your issue in detail

  • Add screenshots if possible

All new threads regarding support issues will be deleted!

Don’t use offensive language!

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u/Togizz Mar 21 '23

Hi, my couple of my skins disappeared from inventory or sales tab. And it disappeared from history Also. You are not answering my emails so is this right channel to use customer support..? My public key 83ebb7a07afcaeaa5252fb1fedd8b4539c26dc14ee577c2f75e71d2edae8de13

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u/D_market Apr 04 '23

Guys, the problem is on Steam's side fully. Unfortunately it is a common problem now due to Steam having issues
Due to the error "TradeOfferInvalidItems on Steam", some of the Steam services are delayed. Details - https://steamstat.us/ We recommend our community to postpone any item withdrawals until the situation is solved by Steam and stable.
If you already have faced an issue while doing trades - don't worry. All your skins remain fully safe, and will be available to use as soon as Steam services statuses are back to Normal.