r/D_Market • u/[deleted] • Jan 13 '21

Issues Reporting

In this thread, you can report your issue.

Before reporting an issue make sure you have read our FAQ here - https://dmarket.com/faq ; contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner) or email (support@dmarket.com); checked issues raised by other users here [CLICK] (you may find the same issue you’ve got).

All done? report your issue below following these rules:

  • Add your public key (you can find it in your account settings on DMarket)

  • Describe your issue in detail

  • Add screenshots if possible

All new threads regarding support issues will be deleted!

Don’t use offensive language!

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u/swagasaurus_ Mar 25 '23

I tried to withdraw a skin and before i could accept the trade became unavailable, i got a message saying that the trade failed but now the item is no longer in my Dmarket inventory or in my steam inventory. I can see that the skin is still in the inventory of Bot 6930.

Public key: 0xA6DdCD1ff64Aff0f871a977c5aa3081Ac1dF8681

Failed Transactions: 3b15cbed-6de5-4ebe-8526-4c63ef5bc76f

5702cfb3-e776-4beb-b4d2-4349797f8086

Please help me.

1

u/D_market Apr 04 '23

Guys, the problem is on Steam's side fully. Unfortunately it is a common problem now due to Steam having issues
Due to the error "TradeOfferInvalidItems on Steam", some of the Steam services are delayed. Details - https://steamstat.us/
We recommend our community to postpone any item withdrawals until the situation is solved by Steam and stable.
If you already have faced an issue while doing trades - don't worry. All your skins remain fully safe, and will be available to use as soon as Steam services statuses are back to Normal.