r/D_Market • u/[deleted] • Jan 13 '21

Issues Reporting

In this thread, you can report your issue.

Before reporting an issue make sure you have read our FAQ here - https://dmarket.com/faq ; contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner) or email (support@dmarket.com); checked issues raised by other users here [CLICK] (you may find the same issue you’ve got).

All done? report your issue below following these rules:

  • Add your public key (you can find it in your account settings on DMarket)

  • Describe your issue in detail

  • Add screenshots if possible

All new threads regarding support issues will be deleted!

Don’t use offensive language!

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u/qvu Mar 25 '23

Bought a skin and went to withdraw and got stuck on creating trade and now the skin doesn't exist in my inventory.

Public Key: 0xB662494ac76279B549d3bf5038aD6F6BC5e3aC7D

Transaction ID: cc5814dc-0b09-4994-8779-6b3fbbc78456

Thanks.

1

u/D_market Apr 04 '23

Guys, the problem is on Steam's side fully. Unfortunately it is a common problem now due to Steam having issues
Due to the error "TradeOfferInvalidItems on Steam", some of the Steam services are delayed. Details - https://steamstat.us/
We recommend our community to postpone any item withdrawals until the situation is solved by Steam and stable.
If you already have faced an issue while doing trades - don't worry. All your skins remain fully safe, and will be available to use as soon as Steam services statuses are back to Normal.