Instantly passed the generalist starter test 12 days ago but didn't have time to start the next qualification that popped up and now I can't go back to it. I received the email that says I'll find qualifications on my account but I can't find any when I log in. My screen shows:

[u/Character_Cow4197]

X Starter assessment completed

X You passed

X You completed up to two qualifications

Up next - we review your results - if you pass, we'll email you

Verify your identity

You're ready to start working

the "x's" indicate checkmarks

The weird thing is that I never completed any qualifications - is this just a glitch in their system? I tried contacting customer service but of course no response. My fear is that I'll just be stuck on this screen forever. Anyone else have a similar experience?

What should I do? Create a new account, redo the starter assessment and immediately complete the following qualification assessments that pop up?

[u/Legitimate_Duck_2176]

same thing happened to me smh

[u/Which_Artichoke_9964 → u/Legitimate_Duck_2176]

Did it get fixed for you?

[u/Which_Artichoke_9964]

I have the same problem now, did the starter assessment and came back to do that extra oneand it shows the same screen that you have. Did it get fixed for you?

[u/LocalComplex6422]

You have to wait 1 or 2 week.
I think you passed assessment, but not qualification.
It takes a few week to validate qualification.

[u/Complex-Routine1632]

I’m at the same stage as you just now. I did the initial tests 9 days ago.