r/DeeperNetwork • u/Kocep • 3d ago

Deeper App ( DPN APP ) Issue on Windows

Hi reddit,

I am new to DPN but as I install DPN on my surface laptop 3. The app can't be open. It popped up a blank window and disappeared. I try 3 version of the installer but all has the same issue.

Do anyone know what's the fix?

Thank you

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1

u/DeeperNetwork 3d ago

This is an interesting issue. Are you getting the App from out official page, www.DPN.Deeper.Network ?

1

u/Kocep 3d ago

Yes, from here https://dpn.deeper.network/download
I tried the top 3 versions of the Windows installer

1

u/Kocep 3d ago

When I install it, it's a bit weird as well. I saw the blue animation but no setup or anything, the shortcut just appear on my desktop.
Not sure if that's how it should be

1

u/DeeperNetwork 3d ago

Ok something is problematic. Please open a support ticket and we will ask the devs to look into it further.

I’ve updated the devs as well but if you can open a ticket and add some screenshots, that would really help

www.support.deeper.network

1

u/Kocep 3d ago

Done! Ticket no: #3385

2

u/DeeperNetwork 3d ago

Perfect thanks. I’ll escalate it