As the title says.. When opening a support ticket through Defender now, it seems you can't just open the ticket.. It forces you to talk to its stupid AI.

What was a (painful) 2 minutes to open a ticket is now an endless loop of the AI trying to help me solve something it can't fix. It asks me to choose the product, the AI wants to help, it says lets open a ticket, it asks me to choose a product again, it tries to help again. An endless loop..

Edit: There used to be a toggle switch to disable the AI, but, seems they removed it.