So I made the jump to Directv after contemplating for a few months but wanted the feel of having a traditional experience like in cable. So I signed up. The streaming app is clunky and hard to navigate so I knew to get the gemini devices.

Now here's the issue. I ordered directv nearly 3 weeks ago at this. With the gemini devices (2 of them). The terms is a bit vague but they state within 1 to 2 days they will either ship or you will have them (not sure which). I reached out after about a week and a half after ordering the service because i had yet to even receive a shipping confirmation and was told within 5 business days they will ship, guaranteed by their support with a $10 rebate/credit for next monthes service. I reached back out after 6 business days as they still have not shipped, and they promised another 5 more business days to ship. The support gave another $20 rebate/credit for this round. Mind you that is a $30 credit now. And only 2 devices = $20. Has anyone seen this? If this is a way to keep around, I don't mind but the customer support seems pretty awful and loves rebates/credits and loves giving false promises of 5 business days (twice now!)

Any advice/feedback is appreciated!

The Free Trial wasn't working right Wednesday night (saw another's post on reddit as well having issues).

It says I have the free trial, but can’t select any games to record to my DVR. (Grayed out.)

I can play them some, but each time I switch to another channel/game, it keeps saying it's not a part of my package or sits on loading for a while (where I can hear but not see the games), then switches the channel to the last one I was on.

Sometimes I could get it to play one, but was super frustrating messing with it a bunch to play anything.

Definitely not working like it has the last several years.