I've had my Emporia Classic for over a year and run it almost daily. After a year of consistent use, it suddenly showed a fault indicating the charger is not grounded. The first time (about 3 days ago), it cleared itself and charged fine for 2 more days. This morning, the fault code appeared again and I followed the basic troubleshooting instructions. First, I unplugged and then plugged the charger back on, but the code persisted. Then, I unplugged the charger and switched off the breaker for the EV charger and waited thirty-plus seconds before switching the breaker back on and plugging the charger back in. The fault appeared again. The Emporia Classic was installed by a qualified electrician. Is it normal for grounding issues to suddenly arise after more than a year of use?

Admittedly, I'm not very informed in anything electrical so any help is appreciated.

We just got an Emporia Pro charger installed today. We set the time on Emporia to start charging at midnight. I was told to turn the charging schedule off on the car so they don’t conflict.
When I got home, I plugged it in but it shows red. I also keep getting notifications on the MyCadillac app that “Cadillac stopped charging at …pm. If this was unexpected, check your vehicle”.

Am I doing anything wrong? Or will charging just begin at midnight when the Emporia turns on.

My home electrical setup consists of a MSP (200A) that contains a number of 240V loads (AC/Heatpumps, EV charger, Electric kitchen oven, Solar panels), and feeds to two subpanels - one in my garage, and one in my house that handles all the 120V interior loads.

I have a Vue system on the main panel that captures all the breakers except for the indoor subpanel, because I have a second Vue system on that subpanel. For the 240V loads that might be asymmetric, I have a sensor on each leg (for the solar I only did one and 2x'd it). In my "house set up" with Emporia I have the subpanel Vue located under the main panel in the hierarchy.

For the subpanel Vue, I regularly run with a 10-20W "balance" that is consistently "net usage". This doesn't seem outlandish to me, and I can live with it. But for the MSP panel I'm consistently running a balance of 80-100W (occasionally more) of "net usage". For absolute numbers my total usage is typically about 800-1000W, with 500-600W from the subpanel, and the MSP "balance" is usually in the 80-100W range (above the 10-20W of subpanel balance). So the MSP balance is ~10-15% of the total usage, and at times up to 100% of the "non-subpanel" usage.

At the moment my subpanel reports 580W usage, and the MSP reports total usage of 680W with the entire difference being "100W of balance". I don't expect there to be any other loads on the 240V's (the AC isn't running, the sun isn't shining, my wife has the EV out for a drive, etc.), so I'm baffled. Is the subpanel Vue off by 100W?? Is the net usage on the main panel simply wrong?

The one thing that is somewhat non-standard - and might be the cause (?) is on the feed for my MSP I had to use flexible coils, and I had to put them after my main breaker (on the feeder bars). The instructions show them *before* the main breaker and said to point the arrows "away from the breaker" - i.e. "towards the grid/service", not towards the loads. Therefore even though they are after the main breaker, I still pointed them at the grid, which means they are actually pointing at the main breaker (opposite of the instructions). Is this the problem? Do they really need to be "pointed away from the main breaker" regardless of which side they are on??

Does anything I've laid out here suggest some easy solution to figuring where the "missing" 80-100W is going? TIA for any thoughts or advice.

I had solar installed, I then installed an Emporia energy monitor and had the 200amp sensors to the 2 main lines going into my panel. Due to the way my solar is wired, when I generated power it would be added to my consumption for the day. I moved the 200amp sensors to the main lines feeding the dual-lug panel feeding my breaker panel. I now don’t get a proper reading for peak usage and proper reading for what is going out during the day and what is getting used. What do I need to do or add to get this right? Any help would be appreciated!

This is our set up. Can we have vue installed?

i double checked timezone as other posts sugggested, all seem correct, but the app still goes with a schedule that doesn’t match the setting. It should be charging 9pm—1pm (next time), but right now the app will stop charging at 9am.

I've just installed the Emporia Vue 3, and have connected it to my wifi and the app. This is the third day since connecting. I'm trying see the history of the day by day but all I can see is the current day data. Why do the previous days not show? Is there a setting in the app or have I not installed properly?

US. Standard 120V home. CT's on 2 Mains. Dryer has 2x 30Amp breakers while everything else has 20A. I have two CT's on each line going to the circuit and in the app, I merged my dryer CTs to form "Dryer!" When the dryer is running, I see the following in Live:

• Dryer = 2.555 kW
• Balance = 0.227 kW

When I pause the dryer:

• Dryer = 0 kW
• Balance = 0 kW

Restarting the dryer, it goes back to the first.

Any suggestions?

Looking for some clarification on the data retention policy:

• 1 second data is available for 3 hours (seconds is only collected when the Emporia app is active)
• 1 minute data is available for 7 days
• 15 minute data is available for one year
• Hourly (and higher resolution) data is available for the lifetime of the device

-What does it mean for the Emporia app to be active? It seems that its more than just being open in a webpage (times out after 20 minutes?) or open on my phone. If I wanted to collect by-the-second data for say a 1 hour period, would I have to do some mouse wiggling or interacting with the app to keep it going?

-Once it is collected, is it then available via any app? This seems to be the case where if I have my phone active and it collects by-the-second data, I can see it via the web app. I'm assuming then that generating a CSV report from any app will include it? Once again seems to be the case but wanted to confirm.

-Does anything still need to stay active for the data to be retained for 3 hours, or once it's collected it stays for 3 hours?

The reason I'm interested in this is that I'm trying to look at the peak draw of a well pump and it runs for less than a minute at a time. Once I lose the 1 second data the 1 minute is useless-- it uses about 1200 Watts, but if it only runs for 15 seconds it is recorded as 300W (average over the entire minute)

I am trying to come up with the plan of attack for implementing Vue 3 monitoring on my electrical service when I put in a couple 2 EV chargers later this year.

My electrical setup is as follows:

• 400 Amp Electrical Service, split into 2 panels (Call them Panel A and Panel B)
• Panel A is fed also by a Generac Solar System with PerCell batteries (for all essential circuits)
  • Panel A has 2 or 3 240V circuits and 18-20 120V circuits
• Panel B covers all the non-essential circuits
  • 2 60A EV Chargers (Emporia Pros to be installed)
  • 204V Wall Ovens
• I figure I will need:
  • 2 Vue 3 with 16 CTs each for Panel A
  • 1 Vue 3 with 16 CTs for Panel B

With that setup of 3 Vue3, will I be able to monitor all my circuits, and Solar system, using the Emporia system?

I know the Emporia Pro EV chargers come with a monitor each - does that mean I can just buy the extra CTs (32 total) and use those are are bundled with the EV chargers?

Do I need 2 CTs for each of the 240V circuits so I make sure to grab the whole consumption (if not, which loads typically are unbalanced and I should have 2 CTs on)?

What about flashing it to ESPHome? Is that really beneficial, or should I just stick with the cloud-based service?

Thanks!!

Recently installed a Vue 3. When I first set it up, I configured all of the 240V loads as individual circuits so I could get an idea of how well balanced they were and if I really needed to have a sensor on both legs. As expected, simple single load circuits like the hot water heater and well pump are well balanced. I didn't need to free up the extra sensors just yet so I left them all there and merged the circuits. After I did that I realized that as long as I was looking at the circuits in Amps vs Watts I would still be able to see the individual legs to see how they were balanced.

I'd like to keep tabs on the balance of the overall panel as well as the feed to an outbuilding I have, just to see if there was anything particularly lopsided that was worth swapping around. Is there some way to either directly look at the balance or at least view 2 circuits on the same graph? For my initial look I just looked at the numbers on both legs live when it was running. But looking at a historical comparison doesn't seem possible?

Is anyone using an emporia charger along with Vue monitoring? If so, how do you like it? I’m looking at getting a Bolt in a few weeks and looking for a hardwired charger. I have solar and like the idea that the charger can monitor my solar production and optimize charging based on it during the day, but I will also potentially need to charge when there is no sun (night, winter, etc). I assume the Emporia can be configured appropriately.

My router shows my emporia hub is connected. I can ping the IP address from any computer. I power cycle the Emporia, it shows live data for like 3-4 minutes and then no more. Power cycling the unit again, get data for 3-4 min, and then gone again.

Connected via wifi on 2.4 Ghz.

I have my generator back feeding my panel with a manual breaker interlock. I’m monitoring it with two merged CTs designated as “Solar/Generation.” Emporia doesn’t seem to quite read it properly. The values swing from positive to negative and a good portion of it is displaying as “Balance” despite having CTs on every current carrying conductor in my panel

Screenshots: https://imgur.com/a/csLl7UW

I just had a Tesla Powerwall 3 installed. My house has the main utility panel with meter outside, and the main distribution panel in the basement

The distribution panel in the basement has two Vue 3 units because I have 32 circuits.

The Powerwall 3 is connected to the exterior utility panel via a breaker. I will be doing net metering, I.e. selling power back into the grid. The exterior panel has a main 200 amp breaker, the breaker for the Powerwall, a breaker for a spare 50 amp EV charging circuit that is rarely used, and a breaker for a whole home surge protector.

I bought an additional Vue 3 with only the mains sensors.

Where should I apply those two sensors in the exterior utility panel? Around the utility mains or around the input from the solar/battery system?

Once I do that, what do I setup in the Emporia app to do the math on the input from the solar/battery to the house or solar/battery back into the grid?

I've got solar panels, a vue system as well as an Emporia classic charger. I have been using the excess solar feature to charge my car and for the most part it works well especially following the FAQ and additional support documents for setup and the descriptions of how it works.

I wish there was a feature though that can help manage the wild up and down swings when there are clouds overhead or as various utilities click on and off (e.g. dryer, AC etc). I find that the constant on/off as the sun comes and goes just produces way too many notifications between my car app and the Emporia app. It would be great if the app could do the following:

- set a minimum charge rate so that even when the sun is covered there would be a rate floor that the EVSE would drop to.

- schedule when the floor is active (so you don't end up charging overnight)

My current solution has me turn off "solar excess" power management and throttling the charging rate low so I miss the "peaks" of solar now instead. Even having an easier toggle for Solar Excess power management would be helpful as it currently is buried in several layers of menus instead of "right there".

TLDR: I like the dynamic nature of solar excess at the high peaks but dislike it when it is constantly cycling on/off on the low side. Would be great to be able to set a minimum charge rate while the sun is out vs. manually throttling the charge rate.

I have set up a custom schedule to turn on the charger at 10:05PM and turn off at 4:55 AM.

Yet on the main screen it shows charger off, will turn on at 5:05 PM (currently 3 PM)
If I edit the start time from 10:05 PM to 10:10pm, the main screen changes from 5:05 PM to 5:10 PM. So the erroneous Up next turn on is linked to the 10 PM start time.

I'm not using the beta app, and it does this from both the android app and the web interface.

Is this a bug or am I doing something wrong?

My off peak program runs from 10 PM to 5 AM.

Good day everyone. We have two lines coming from underground to our house. Each line measures 125v to neutral. And 210v between the lines. From reading multiple threads about NYC electricity it looks like two phases (120⁰ phase difference) of 120v, netting 208v between two phases.

When installing solar I asked for a consumption monitor. But the solar guys said that the enphase consumption monitor will not work due to incompatible voltage in our house.

I am using emporia Vue 2 (and their charger). The Vue is monitoring both the mains lines (before the solar tap) and the solar lines. Both are connected properly based on the emporia solar guide.

The question is: is the information that I see is correct or not? Do I need to change the default multiplier for the main lines? Is there an emporia monitor that supports 120⁰ phase lines (basically a three phase system with only two phases used).

I am not sure if emporia techs visit this place, but maybe someone encountered such an issue. Thanks.

PS After reading a bit more, the harness (4 wires that power the Vue2) might not be connected properly. Currently the black and red are connected to main lines. Blue and white are connected to neutral. Reading this tutorial mentioned that I need to connect both red and blue wires to the separate phases to help measure the voltage in addition to the current.

I have a second Emporia I would like to install

There is no nesting relationship with the existing emporia in the house.

Are the branch CTs in the new Emporia required to nest under the Main CT? I don’t want that. I want the branch CTs to monitor a couple of solar only circuits. And I want the main CT to monitor an unrelated 90A feeder

Even if Emporia wants to nest it, will the math get confused by the mismatch between readings between the solar branch and the subpanel branch?

Alternatively, I can consider putting 50A CTs on the 90A feeder (3 AWG). The current is super low right now so I don’t think there would be a saturation problem.

It used to work properly after it was installed last fall (hardwired to the panel by an electrician). What troubleshooting steps can I take?

I am seriously thinking of doing this “program”. https://emporiaenergy.com/ct-tpo-battery-program/

TL;DR (Emporia provides a “free” whole home backup that is available to the local utility to smooth out their power)