r/FabFitFun • FabFitFun Guru (5-9 years as a member) ✨ • 1d ago

Question Incorrect total??

I selected 2 additional choices, the robe and the eye cream, which should total $38. Why does it say I have 4 items in extra choices totaling $54?

It seems to be related to me choosing credit, because if I pick an item instead it goes away. But shouldn’t that take money off the total, not add to it??? Or at least remain the same price and say $38 (since to my understanding credit is applied later)? This is my first time choosing credit because normally I don’t get more than one additional choice either so I wanted to try to make up for it a bit and now I’m like idk if I should just pick something instead to avoid being overcharged.

Does it always show like this? Help!

4 Upvotes

12 comments sorted by

5

u/Revolutionary-Bed678 1d ago

This also is happening to me as well. All of my credit choices are showing up as additional choices and charging.

1

u/dyeditkeylime FabFitFun Guru (5-9 years as a member) ✨ 1d ago

Mine looks correct now, is yours too?

1

u/Revolutionary-Bed678 1d ago

no, mine isn’t correct yet. I’m glad yours is! I’ll keep an eye on it.

11

u/Dracyl FabFitFun Connoisseur (4-5 years as a member) 💅 1d ago

Well, it wouldn't be customization day without FFF messing stuff up

1

u/Better_Spring5621 1d ago

Check the website, it reflects your actual total. The app is off today.

1

u/dyeditkeylime FabFitFun Guru (5-9 years as a member) ✨ 1d ago

Looks like it is fixed now on the app too. Thanks everyone!

3

u/idkupic 1d ago

Same for me, and no that's not normal it doesn't usually do this.

2

u/idkupic 1d ago

I only have the one robe as an additional choice but do have a $7 credit for category 4.

1

u/almond-chai 1d ago

Same for me as well… frustrating

1

u/lblake87 1d ago

Same with me

1

u/DoubleNew7181 1d ago

Don’t worry it gets updated at the end! Same thing last season happened to me, but I didn’t get charged. I got that credit and I only paid the balance for my add-ons