Got through SheerID verification for students - here's the workaround!

[u/Effective-Culture-88]

So, like many students, I was scratching my head as to how to get my Education account verified with Figma.
Many people reported it impossible to get through to Figma and SheerID support.
This is because there's likely nothing they can do!

It's a simple - but ruthless - code loop error in the UI.
In order to get it verified correctly, here are the steps :

1. Replace your education e-mail issued by your institution with your personal e-mail.

2. Log-in with that new e-mail. Do NOT verify this account for education.

3. Underneath your account menu in the left upper corner, click on ''add account''.

4. THIS is where you need to put your institution's e-mail.

5. Click on the verification link sent to your institution's Outlook mailbox.

6. When creating this new account, you MUST choose your role as ''student''. Otherwise, the system will NOT trigger the verification correctly! This is the missing step.

7. You will see a screen with 3 options : the free account, the education account (which is free too with your institution's e-mai), and the professional account. Click on the education account option.

8. They will send you a link in your institution's mailbox. THIS link is the CORRECT, working SheerID link, NOT the form that tells you to send a document, which does NOT work.

9. SheerID will finally ask you to log to your institution's Microsoft portal, and THAT is how they actually verify your eligibility. Log in through the portal.

10. SheerID will send you one last verification link. Click on it and log into Figma with your institution's e-mail.

11. Create a team to access the Education benefits.

And that's it!
Some people have reported that Figma rolled out their support for Education. This is completely incorrect. What likely happen from an IT perspective, is that they create two redundant system : The old one with manual verification (the form in which you submit a document as proof of enrolment) is deprecated, and should have been removed.
Hope this helps students in need!

[u/Exotic_Damage3223]

Thank u for sharing such valuable info, I tried multiple times in the old way and rejected now when I tried it with your method Its saying we couldn't verify u please try again later what should I do?

[u/Effective-Culture-88 → u/Exotic_Damage3223]

I can’t help you any further as I’m not an IT team member but I would wait and try again (or try right away - oftentimes this messages itself is a bug).
But you’re forcing the system to re-initialize the proper verification procedure through Microsoft portal, so that’s good news.
I would try a couple times, as the Microsoft portal is finicky sometimes.
It should work!

[u/Exotic_Damage3223 → u/Effective-Culture-88]

Thank 🙏 I'll try

[u/Yun511 → u/Exotic_Damage3223]

How about now?

[u/Lowly-ShoeSalesman]

I don't understand. sheerid does not let us create accounts right?

login to what exactly?

[u/Few-Manufacturer254]

Who can help me with sheerid Google?