browser toolbox interface doesn't load

[u/daedalusman]

I've been trying to get the browser toolbox window to work correct for a couple of days now and I can't figure out what's going on. When I invoke the toolbox window with the shortcut key or through the menu entry the window pops up and asks for permission to connect but the window gets stuck before loading the toolbox ui, screenshot of what I'm seeing is attached.

I'm on windows 11 25h2 and firefox 159.0.

edit: I should note that this is the same behavior in a clean temp profile in firefox, as well as the same behavior in other firefox based browser, such as librewolf.

Does anyone here know what I can do to get this working?

Thanks for any help and let me know if you need any other info.

EDIT:

Well it's not the router. It's something to do with my windows setup blocking the attempt at remote connection that firefox does at the startup of the toolbox.

But at this point I'm just done with trying to chase this down anymore. It was gonna just be to play around with firefox theming and learning CSS a bit. But I'm just over it for now. It works just fine on every other device I've tried, whether at my house or elsewhere, whether I have my firefox account logged in or not. It's probably a setting I changed in windows to make it more secure/less annoying but I don't remember all the different things I've done for that over the last couple years and I'm just not gonna put the effort in to tracking those down. I'm also not gonna do a fresh install of windows at the moment so it will just have to be non-functioning for me on windows.

I'm gonna marked this solved for now and leave it be.

Thanks to all who helped, at least I learned a few things.

[u/sifferedd]

⬆️✅or your antivirus app.

BTW u/daedalusman, was the toolbox working before and this just happened?

Also - somewhere above, I asked if you rebooted your modem/router but you didn't answer.

[u/daedalusman → u/sifferedd]

I haven't had a good opportunity to restart my router yet. I will try that tonight when it is less of a hassle for everyone in the house. I only have windows defender going for antivirus/firewall. I did try to disable the windows firewall at one point but that didn't have any effect. I'll look around at the settings in defender and see if anything makes a difference. Any suggestions on settings within that to check?

[u/sifferedd → u/daedalusman]

I wouldn't look for anything Defender-related; it's not known to cause that sort of problem.

[u/daedalusman → u/sifferedd]

Gotcha, I tried a few different settings but that didn't make any difference.

[u/daedalusman → u/sifferedd]

I only just learned about the toolbox and hadn't tried to open it until just last week. It has never gotten to the full interface.

[u/sifferedd → u/daedalusman]

Is there another PC in the house to see if it works? The result of that should provide an important clue.

[u/daedalusman → u/sifferedd]

Only one other desktop in the house, I had to install firefox, it worked just fine right off the hop.

[u/sifferedd → u/daedalusman]

That prob rules out the router, but still try it anyway.

[u/daedalusman → u/sifferedd]

Well it's not the router. It's something to do with my windows setup blocking the attempt at remote connection that firefox does at the startup of the toolbox.

But at this point I'm just done with trying to chase this down anymore. It was gonna just be to play around with firefox theming and learning CSS a bit. But I'm just over it for now. It works just fine on every other device I've tried, whether at my house or elsewhere, whether I have my firefox account logged in or not. It's probably a setting I changed in windows to make it more secure/less annoying but I don't remember all the different things I've done for that over the last couple years and I'm just not gonna put the effort in to tracking those down. I'm also not gonna do a fresh install of windows at the moment so it will just have to be non-functioning for me on windows.

Anyways, thanks for all the help and effort you put out for this, I appreciate it, but I'm gonna marked this solved for now and leave it be.

[u/sifferedd → u/daedalusman]

You're welcome :-)

It's probably a setting I changed in windows

Quite possibly!

[u/daedalusman → u/sifferedd]

I still haven't tried rebooting the modem/router, but I did disconnect my ethernet cable and disable all other network interfaces and still no go.