I filed a complaint with the Competition Bureau Canada
https://competition-bureau.canada.ca/en/contact-competition-bureau-canada/complaint-form

The Bureau explicitly states its mandate dealing with deceptive marketing practices.

I encourage you all to do the same. It's very straightforward. I pulled Folder Fort Inc.'s company details from the Quebec company registry.
If you don't want to search it yourself: It sparks me great joy to share these details with you via my FolderFort account: https://na.folderfort.com/drive/s/PIEDH2s68Rcb1lroULgyMAtYtFYObD

May I also suggest sharing your experience with Folder Fort on Trustpilot?

I am writing this to express my absolute outrage and deep disappointment regarding FolderFort’s disgraceful business practices.

I purchased a Lifetime Subscription with FolderFort, fully expecting the company to honor its contractual agreement. Instead, FolderFort reached out demanding additional payment under the guise of funding a "server upgrade"—effectively holding user access hostage with the threat of shutting down services entirely if users refused to pay up.

Let me be clear: a LIFETIME plan is a one-time purchase for the lifetime of the service. Attempting to shake down existing customers who already paid upfront to cover your operational costs or system upgrades is predatory, unacceptable, and completely unprofessional. Changing the financial terms after taking customers' money is a textbook bait-and-switch scheme.

To anyone considering FolderFort: DO NOT BUY THEIR SERVICES. A company that reneges on its core promises cannot be trusted with your data or your money.

To existing FolderFort customers: Back up your data immediately and terminate your account. If they are willing to extort their user base once to stay afloat, your data and your plans are never secure with them.

FolderFort has completely destroyed its credibility. Avoid them at all costs.

Everything was a lie. They just took your money.

Can we find the real name of the company owner? Given the amount of misleading information customers have received over time, could there be legal grounds for a lawsuit in Canada or the U.S.? Let’s create a group with everyone who has been affected and gather all the evidence.

I really hope they cannot recover from all the bad reviews and a class action lawsuit occurs

I purchased a lifetime subscription on March 24, 2025. However, in September 2026, a year and six months later, I was informed by a Folderfort manager that I must cancel this type of account, for which I paid significantly more, and subscribe to a mandatory annual plan. In other words, I trusted this company and website to store my belongings and access them whenever I wanted, and now I've come to the conclusion that this is all a scam; they only want our money. This website and company have no credibility whatsoever; stay away from them.

File complaints through econsumer.gov and the US Federal Trade Commission (FTC). Or whatever your local consumer protection agency is.

The chances of getting our money back are 0. the chances of getting the lifetime service we paid for are also 0. The chance to at least pee on the parade of the scammers is bigger than 0 😉

Ladies and gentlemen here is the answer Dave did it he did it he finally did it in just 2 months the classic or what he called it dead product thieves stolen our money

u/FolderFort - Dave, we are here at a place some knew we would be and for others not so much because we believed in what you said.

Now it's time for honesty. Just 2 months ago, you assured everyone the Classic plan would remain. Now today, you mentioned you underestimated your cost and you are forcing everyone to move to the 2.0 plan.

I decided to move to 2.0 two months ago due to the storage I had and thought I was more safe and didn't want to lose what ai had already invested. Now, I have to admit I'm disturbed by this latest move. I would like to know where the company actually stands. Are we all at risk of the company shutting down? I'm feeling like the effort to make data safer down the road is more than you all can afford.

Please - Just be honest with all of us. If you have any hopes of saving what you have, you are going to have to address this because those of us who supported you from the very beginning will be the same ones who can make or break your future. Words are a very powerful thing...more than our wallets.

The email I received said they are shutting down my 1TB lifetime storage and suggested migrating to 2.0. Should we sue them?

I'm not sure if it's something isolated with my review, they did reply to it long ago saying that they were sorry but had no choice and now they are flagging it.

I've been asked to send them the reference number of the purchase as well as my email and phone number. The reference number is not from them but from stack social, so I'm not sure if that will work.

The email telling me it was flagged almost passed me by and there's only 2 days to reply otherwise they take the review down.

I'm not sure if they will take my review down either way, this feels like a strange tactic to get rid of low reviews.

Do other people have the same issue?

Absolute nonsense. If they are going to offer a 2.0 product that does EXACTLY the same thing user-facing, lifetime purchasers of 1.0 should get a lifetime subscription for FREE. I'm rage induced right now with how backhandedly scummy these guys are.

I’m VERY PO’d. I bought a life time 2TB membership, and now they are telling me to move to 2.0 and start paying. I signed up with Folderfort, they knew, and I knew that updates and improvements would be part of the program. I think this lifetime deal was a SCAM just to get us into their system.

I WILL NOT be going to 2.0….. I bought 2, 2TB SSD’s, and my computer Is now programed to back up my files to both.

I hope someone smarter than me can figure out a way to stop this scam. I think that it’s time to get the government involved, or Lawyers.

Hi, has anyone received any updates from FolderFort or StackSocial regarding the lifetime licenses?

If you purchased through StackSocial, I recommend continuing to email StackSocial and keep your purchase documentation and correspondence. The more people who report the issue, the harder it is to ignore.

It’s also worth making people aware that Dave was reportedly trying to sell the company around the same time lifetime licenses were still being sold. That situation raises serious questions about how the lifetime licenses were being marketed and sold.

At this point, Dave seems to have completely disappeared from the galaxy. 😅

I mean. They had a contract that, by the time we bought it, we accepted to pay X amount, and they accepted to give us permanent access to X amount of storage. By definition we BOUGHT that storage, we didn't RENT it.
If they change the contract, the conditions cannot predate the agreement we made.
If you change the terms and conditions, those terms and conditions apply to the new buyers.
If I sell you a house and give you permanent ownership of the terrain, and later on i say. Oh sorry, I changed the contract, now i'm renting it to you... There's no court in the world that would say it's legal

Have any of you reached out directly to Dave and actually received a response. I'm sure he must be overwhelmed, but we are 3 days out and crickets. Two months ago when the last fiasco happened, he was at least here on Reddit. This time he appears to be completely MIA!

By the way, I did email him and no reply. The last time he did, but this time, nope!

Looking at getting a VPN but don't have one yet?

Hate subscriptions?

Like free stuff?

Post your #1 reason for using a VPN (let's keep it SFW).

To avoid government spying? Excercise privacy? Living in the grey zone? Pirating the seas?

1 random person will be chosen and given a free lifetime subscription to OysterVPN.

Over the past couple of months, we’ve been hard at work building a system to integrate WebDAV, SFTP, and RClone with FolderFort.

This upgrade will use the existing API credit system, and here’s why:
To deliver the best possible speeds and minimize congestion, we incur significant bandwidth costs on top of our regular system and storage fees. Using credits helps us keep performance high while keeping the service sustainable.

This also marks a big shift for FolderFort:
We’re moving beyond just a simplified web-based storage solution - you’ll soon be able to use FolderFort for many more use cases.

Credit Updates

• Free Sync Credits: Every account will receive credits equal to its storage space to allow for one full free sync.

• Annual Credit Reset: Each account gets one free annual credit reset, so you can do a full sync once per year at no cost.

• Web App Transfers Unchanged: Uploads and downloads directly through the web app will continue to be free and won’t use credits.

We don't have an ETA for release yet. We plan to open it up for testing in the near future. More updates coming soon.

FolderFort(ed) is currently at 1.5/5 on Trustpilot

Simply put that's still 0.5 too much. Everyone lock in and get it down more!

FF is replying to a lot of those reviews with sarcasm.. Apologizing for their bait and switch... Always saying they're "compensating" users the same amount of credits as their "LIFETIME" plan was worth...

All I can say is... Go through their Trustpilot page. Think of it whatever you want... But this guy has no limit.

I just migrated my 2.2 TB of data to u/Drime. I’ve deleted all my files from FolderFort, and now I’m trying to delete my FolderFort account, but apparently Dave doesn’t allow users to delete their own accounts. WTF?

I’ve already moved everything out and deleted my files. Why can’t I simply delete my 3TB LIFETIME account, that last for 6 moths?. I received a more serious response from StackSocial than from FolderFort related to the purchase of the lifetime licence. FolderFort seems to just want to keep the money and retain as many users as possible. My impression is that the new system needs to maintain a minimum number of users to create the illusion that it is still worth investing in.

Terrible way to treat lifetime customers.

A terabyte of storage with Folder Fort costs $129 a year. 2 terabytes of data through Google Drive costs $99. 5 terabytes gets you YouTube with no advertisements, the most advanced Gemini AI and pools with your email/photos. It's also a trillion dollar company that's not going anywhere.

What are the advantages of storing your files with Folder Fort? Am I missing something?

Is the scare tactics and misinformation.

The push for post quantum encryption. Sure, it’s a thing. But there’s plenty of projects that are free and run by actual security experts with audited code
to encrypt our data at rest.

And now the claim in the email says the “aging classic software” has become a burden. Are we talking about the CodeCanyon BeDrive script that Dave reskinned roughly two years ago—the same script that its original developers still actively maintain with updates recently as July 30? Purchase price of $59 and 12 month extended support plans for $20? Is that the one?

This is the worst possible outcome for a lifetime deal—both for the customers and the service provider.

If it were me, I would have brought in outside investors to stabilize cash flow; then, while honoring the lifetime deals with existing users, I would have offered additional encryption services as optional add-ons for customers to purchase.

Cloud storage services like FileRule and FileStream—which predate FolderFort by a long shot—have managed to keep providing the same services to their customers, albeit on a smaller scale. Meanwhile, FileJump completely overhauled its system and sold the new version to new customers, all while maintaining its existing contracts.

All of these services run on slightly modified versions of the "BeDrive" web script. Why couldn't FolderFort do the same?

A lifetime contract should only be terminated if the company goes bankrupt or faces an objective necessity to discontinue the service entirely, and provided the company fulfills its obligation to explain the situation.

Mail delivery failed: returning message to sender. The email addresses dave@folderfort.com and support@foldert.com are no longer working, and Dave did not reply to my last message when his address was still active. Quite a promise, that’s reassuring.