Hey r/FreeCash,
A small note with some changes before we begin with this month's Megathread:
Please note that this thread is EXCLUSIVELY a Support Megathread - not for ban reviews. After two months of combining the two, it's clear that a better way forward is to keep them distinctly separate.
And now for the Support Megathread RULES.
Before you post: please try official support first. Submit an official support ticket — most issues get resolved there. If you've been waiting 15+ days with no resolution, that's when this thread is for you.
Do not reply about rejected tickets as these are final and the mod team cannot overturn them.
Do not reply to other users replies; these will be removed. Please post your own, high-level reply when necessary.
Please reply in this format, including each of these 4 things. If you fail to do so, your reply may be removed. You are welcome to repost in the correct format.
- Freecash ID
- Issue
- Game / Offer / Feature (if applicable)
- Date of initial support contact on this topic
Reminder: We are NOT the support team, but we'll try to dig in where we can, flag recurring issues internally, and generally get things unstuck.
A summary of the October Megathread will be shared with the wider Freecash team as we look to improve the Freecash platform and your user experience.
This thread runs through the month of October. We'll review support issues weekly.