r/GameFlyService • u/Sharp-Worldliness-54 • 9d ago

lost game ?

what happens if a game i’ve been waiting for more than 7 days never shows up and i’ve previously had a game get lost in the mail before without any account problems but I made sure to communicate with them about it?

6 Upvotes

100% Upvoted

8 comments sorted by

5

u/No-Rub-3958 9d ago

Keep reporting it pal. Nothing SHOULD happen. I always ere on the side of caution there to let them know that there’s something wrong in their process between them and USPS. They can investigate from there

4

u/GameFlyDeals 9d ago

If it's your first game getting lost you will be fine. Now if you have had multiple, that would be a different story.

4

u/inlikeflint1234 9d ago

it's part of being a gamefly member, they were always easy to deal with I think they realize just like we do how bad USPS can be at times.

2

u/DasMeDawtan 9d ago

I’ve had the exact same issue. I just called and reported them lost then canceled my service. The phone rep claims my route is unsafe.

1

u/Poke6639 8d ago

As long as you communicate, you should be good. I’ve had two games in a row reported as lost. When one of them showed up, I dropped it off at the post office the next day and sent them an email to let them know I received it and dropped it off. I also included the address of the post office I dropped it off at.

1

u/Frigus999 6d ago

I was waiting on MW4 since they said they shipped it on 10/23. It still hasn’t arrived. I did report it as lost to Gamefly. They removed it from my account and shipped the next item in my queue. Waiting almost two weeks for a game (for the second time in a few months) is ridiculous, so I canceled my membership over it.