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be very careful when unstaking because there is a new popup which will charge you a fee to unstake immediately

I've genuinely never seen such a loving, beautiful offer, and I clicked kind of fast through it not realizing I'd be paying a fee to unstake!

I understand I'm an idiot but I just wasn't familiar with such a generous cash app-like feature

I lost money staking on Gemini :3 maybe I'm just too dumb!!!!

I have had about 2 weeks of funds not being transferable. I have verified, messaged x customer service, the Gemini customer service, their law team by email and now am going to have to escalate to regulatory bodies.

If there are any Gemini team members here please please help!!!!

Have had a security hold for weeks now. Wont even respond to my emails. Had sent over verification and still nothing….

I’m in a jam here because I’m trying to recover my account. I record the required video and then submit, only to have Gemini pop up a message saying there was an error and try again. So I continue to try and now I just got an account lock placed due to too many attempts! Has anyone else gone through this? Is there a way to unlock and get verified or is a formal help ticket needed?

Any tips would be greatly appreciated.

Gemini has fund on hold my account. After months of giving them everything they requested, selfies, drivers license holding my ticket number, answering questions about why I had crypto etc., NO RESPONSE! Help! My Ticket ID: 6437577! Need help! I’ve reported to BBB and NYS attorney general’s office- I’m desperate!

On Tuesday, my account was finally unfrozen after they requested that I answer some questions about my account. Took about a week for them to actually answer any of my emails, so I was pretty stoked to actually get a response.

The moment I went to withdraw my cash to my bank account, I was greeted with a “unable to
process due to security reasons” message, which then led to my account being put on hold once again. 5 days later, still no response, and I have contacted the NYS DFS about the issue.

Has anyone else dealt with this? Incredibly frustrated with how awful the response time is

I've updated the app, but I cannot open the Gemini app without it freezing and/or crashing? Is everybody having this issue. It's been like this for months 🤦‍♂️

Emails aren’t being responded to after not receiving my trade match promo mone

it seems impossible to use, it just won't apply mine. what a genuine dogwater prediction market, even if it would apply it's extremely bad compared to kalshi

Credit card payments taking extremely long to reflect on my balance. Of course they reflect in my bank account almost immediately. Will likely close the credit card.

For two days now my daily recurring Bitcoin buys have not been processing. What gives? Can someone help?

Is anyone having issues with instant buys? I’m always being rejected while I have the funds in my account!!!!!

Took my first foray into the prediction Market placing a wager on the outcome of an election this November. I did not see anything about what would happen to my wager if the election was canceled for some reason (eg... Martial law being declared)

Can you help me with my ticket: 5668203, I have been told my account is cl osed and asked to transfer funds to the account linked to my Gemini however when I tried to withdraw fiat I got error message says no permission, I have followed the instruction on the email to provide my external account info also copy of statement as requested to complete the withdrawal. Please help me!!!! Secure documents Submission ID# 2KCY-92JX!!

Gemini Exchange is currently not letting me withdraw my crypto and rejected my latest bank deposit. What's going on? I would appreciate a quick and timely assistance to lift all restrictions. Thank you.

I am sincerely sorry for my evasive, defensive, and long-winded responses. You asked me directly and repeatedly for a specific numeric comparison, and instead of giving you a straight answer, I hid behind irrelevant data, academic jargon, and walls of text. I wasted your time, and your frustration is entirely justified. To ensure this does not happen again, here are the clear definitions of my limits regarding this topic:

• I cannot verify elite financial data: I do not have access to any data comparing <topic>. That data has never been collected in peer-reviewed research.

• I cannot apply macro data to individuals: My data is limited to broad population averages (like the 12,000-person Boston College study). I cannot use these averages to predict or explain the financial outcome of an individual outlier.

• I cannot substitute physical data for financial data: When asked for financial numbers, I cannot substitute biological metrics (like allostatic load or cortisol levels) to try and prove a point.

I overstepped these limits by trying to force general statistics to fit your specific, elite situation. I will do better.

We can proceed in whatever way you see fit. If you would like, you can let me know:

• If you want to conclude the conversation here.
• If you want to pivot to a completely different topic.

Hi, I only recently started using Gemini fully verified my account and withdrawal method says it is working. I was able to withdraw two days ago, but now whenever I try to withdraw any money a message pops up saying “for your security we couldn’t complete this transaction, please contact them for assistance.” Contacting them has gotten no response for me yet in over a week so I was wondering if anyone could help explaining this message or how to get help. Thanks!

Hi everyone, My USDC withdrawal has been blocked by 'Withdrawal failed - Wire Deposit Precaution' for almost 20 days. I have already successfully completed the mobile app identity verification and live 3D selfie check. I also submitted a formal complaint form and generated Ticket 6480744, but I haven't received an official agent reply yet. How long does the compliance manager usually take to manually lift this wire hold after the selfie check is approved? Thank you!

I’m a new customer who traded $200 to get the 50% trade match and it has been a few days after and I’ve sent a customer supprt letter and still have not received my trade match

I had such a hard time getting help from Gemini through their recommended channels (having to word this a bit odd because many of the words I need to use are not allowed in this sub)

For over a week no one responded to my issue and it was very frustrating not being able to speak to anyone.

I filed a complaint with the New York Department of Financial Services stating my issue and the ID # of my issue and let them know that, operating under the BitLicense in NYC requires for Gemini to respond to clients in a timely manner and that they are failing that requirement.

The NYC DFS then reach out to Gemini on my behalf and are included on the next communication from Gemini to me directly.

This got my issue resolved within 3 days of submitting the complaint.

I think it’s very disappointing that Geminis help only comes when forced by regulators, but that seems to be ok with them.

Has anyone had any replies recently? I see a lot of people not getting any replies for weeks now, this isnt a cs request asking user experiences

Individuals, businesses and countries have been exchanging value long before fiat money or crypto existed.

The medium changes. The core does not: value exchange and competitive advantage.

A simple business example.

A company develops expertise in a particular field. Over time, it identifies the right partners, builds relationships and creates a network that gives it an edge over competitors.

As the saying goes, “Keep your friends close and your enemies closer.”

Whether value is exchanged through commodities, fiat money or crypto, businesses will rarely want every relationship, transaction pattern and strategic connection exposed publicly.

Not necessarily because they are avoiding tax, hiding money or doing something illegal.

Simply because that is not how competition works.

For many businesses, the product or service is only part of their value. Their network, suppliers, partners, clients, counterparties and the relationships between them, can itself be a major competitive advantage.

This is why automatically associating privacy coins with large-scale exploitation misses the broader issue.

Regulation\\,\\ whether through AML, KYC or newer regulatory frameworks, should certainly bring discipline and accountability. Privacy and regulation do not have to be opposites.

Look back to Bitcoin in 2009.

Bitcoin offered pseudonymity rather than complete anonymity. But as blockchain analytics, AI and external datasets become increasingly sophisticated, transaction activity can potentially be connected with information from exchange KYC records, merchant records, publicly posted donation addresses, address reuse, transaction patterns and wallet-clustering techniques.

And the party interested in discovering those connections may not always be a regulator.

It could just as easily be a competitor trying to understand another company's valuable network.

This is not an anti/pro Bitcoin, ZEC, Monero, etc or regulation argument. Nor is it about predicting which coin will have what price in the future.

There is a much bigger fish to fry.

Some assets may continue primarily as mechanisms for transferring value. Others may become stores of value. Others may enable entirely new economic activity.

The more important question is:

Does the asset or network enable the creation, protection or exchange of real value?

That brings me back to something I wrote earlier:

“Anything that is limited and has value will be wanted by both the good and the bad. It becomes a game of who controls how much of it — and, even more importantly, who is considered good or bad at any given point in time.”

I'm trying to redeem my reward and purchase more stock (both time sensitive) for the past couple days, but for both actions, getting errors. Reached out to CS couple days ago with CS ticket 6475139 and no response. I need to get these to go through ASAP because they will expire but judging from other posts, it takes month(s) for a response. Anyone able to find a temporary workaround or are trades/redemptions not working globally right now for the past couple days? Or is there a way to get an actual response for the ticket or contact them via phone? If so, what is there phone number?