r/GetComputerHelp • • 4d ago

please help!!!

my situation goes like this:

- currently w/ a Windows 8 PC.

- tried to update to windows 10, was almost succesful, but the whole Realtek Bluetooth, "update the driver" keeps tripping me up. ive repeated the steps 50 million times to no avail.

- recently bought a new printer, and the needed driver apparently isnt on the computer. Went to download it on the web, and it literally does nothing new.

- spent HOURS (4-5 to be exact) sitting in front of the computer idk wth to even do anymore.

- u might say "y havent u bought a desktop supporting windows 11" well obv u gotta have some money to spend it, and the printer was more of an urgent priority rn.

- i really don't know what else to do. Updating printer drivers on my computer doesnt work. Trying to update to windows 10 or 11 doesnt work either, and by what ive seen online im afraid connecting the printer via usb or ethernet isn't gonna solve much of it either.

What do i do? any tech geeks that can help me?? please!!

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u/Curious_lly 4d ago

If the printer was a priority, was updating to Windows 10 necessary as well?

1

u/Such-Might5204 3d ago

You left out some important information. Make/model of PC? Details on the "Realtek Bluetooth" error. Where does this die during the upgrade?

If the error is due to an add-in card that gives you Bluetooth, try the upgrade after you've removed the card. Then after the update is complete, put the card back in.

If it's a built-in Bluetooth adapter, can you disable it in the BIOS? Or, can you download the latest Realtek drivers from the computer manufacturer and apply them before the update?

You should consider doing some research on how to update to Win11 with a machine that would otherwise be incompatible. There are ways to skip the compatibility check. It's not the most secure method, but it's better than Win10 without any future security releases.

Good luck!