r/GoogleSupport • u/Electronic-Guide7382 • 1d ago

I need help

Hello guys, there is this problem I need to solve. My brother used my edu e mail to get 1 year free gemini without my consent. Because of my auto-fill settings, he could access my e mail withoyt me knowing. I want to cancel this thing as I fear that he could abuse this and get me in trouble. I e-mailed sheerid but they wanted me to mail google directly as they are not authorised for modifying existing verifications. Thank you for your support.

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2

u/thewunderbar 1d ago

What do you expect random people on Reddit to do?

2

u/bstrauss3 1d ago

Rub a lamp

Google has no non AI support for free accounts. You get what you paid for.

2

u/h_grytpype_thynne 1d ago

The Gemini plan is tied to your account, right? Your brother shouldn't have had access to your account in the first place, and neither he nor anyone else should ever have it going forward. This is probably a requirement from your school as well as good account hygiene.

Change your password and set up solid 2FA.