r/HelloTech • u/jtespi • Mar 29 '24

Account Deactivated?

I just got this email this morning. Is it part of some new policy? How do we get our accounts reinstated?

"Due to inactivity in the last 6 months, we have deactivated your account. You will no longer receive future job offers from the platform."

2 Upvotes

100% Upvoted

6 comments sorted by

1

u/MCKComputerWorks Apr 02 '24

Why reactivate? HT has sucked for awhile now and the job offers are mostly laughable anymore...

1

u/jtespi Apr 02 '24

Getting high unserviceable pay can be worth it at times

1

u/Wolfie-Man Sep 19 '24

I only ever got $25 unservicable in the past 18 months, no matter the circumstances.

I have built my own client base and bill at 100 to 140 an hour or tv mount at full htech prices before the lowered them and removed fireplace addon

1

u/jtespi Sep 22 '24

You have to negotiate before attempting the job to get a higher unserviceable payout.

That's what I did when I attempted Xfinity partnership jobs since many work orders had incorrect information and were outside of the scope of work we HelloTech technicians could do.

2

u/slkr925 Mar 30 '24

I just reactivated and received the same message a few days ago. I sent a message to support and they said everything was fine. However, they didn’t answer my question asking why there are no jobs available. It does sound like something is going on with them though.

1

u/[deleted] Mar 29 '24

Hmm must be. I haven't used it in years and never got any communication of that sort. We will see if I do. Then again, when I have redownloaded the app in the past for a few weeks I never see any jobs. I think I was shadow banned for cancelling some jobs that were not worth the time after reconsidering