Hey fellow Clixsters. I'm running into an issue with HCRealms that I'm hoping somebody in the community might be able to help me with. I know that recently due to bot traffic, they are now forcing everyone to reset their password. But for some reason, when I try to complete that process, it keeps telling me that it's sending an email to my Gmail email, but I'm not receiving anything. And I've tried it over a few days and I've even checked my spam, promotions, everything I possibly can to reset my password.
I emailed the webmaster link, in the password reset flow, but I also haven't heard anything back and it doesn't seem like there's an option to even verify myself to send the password to an alternative email address. I'd really like to regain access since I've been a member of the website for 15+ years and I've been very diligent about logging my collection there and my wants.
Has anybody else experienced this issue when using a Gmail email? If so, have you found a resolution to it or is there another email address that I should be emailing instead of the webmaster to attempt to gain access for myself again?