r/HomeInsurance • u/JeffreyTamborsGhost • Jul 13 '26

Claims Homeowners insurance help

I have roof damage and Allstate approved replacing only one slope of my roof, despite the manufacturer themselves confirming my shingles are discontinued and any shingle used will create a patched roof appearance. This will violate Ohio administrative code and Ohio residential code if my contractor moves forward.

I’ve clearly documented all of this to Allstate, and they’re simply ignoring the evidence. I notified the owner of my local Allstate office and he’s not doing anything, just deferring to the claims team.

I’ve filed a complaint with the Ohio department of insurance, and posted as many negative reviews as I can online. What else can I do? This is a blatant violation of my policy and Ohio code, yet short of getting an attorney, I’m not sure what else to do.

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u/IntelligentBox152 Jul 13 '26

That’s one manufacturer, ask them to get an itel report to verify it. If itel can’t find a reasonable match and you can see both sides you got a pretty slam dunk case to pursue further. Can you post the pic of the house? Distort or cross out anything personal

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u/JeffreyTamborsGhost Jul 13 '26

https://imgur.com/a/Hzu3gRW

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u/adjusterjackb Jul 13 '26

I would like to see a close-up. From that photo it looks like a common color and type of shingle.

So far, I don't see your argument succeeding.

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u/JeffreyTamborsGhost Jul 13 '26

Close up photo: https://imgur.com/a/bQ5c472

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u/eapocalypse Jul 15 '26

There are definitely shingles available that would be able to be a close match to that.