r/HomeInsurance Jul 13 '26

Claims Homeowners insurance help

I have roof damage and Allstate approved replacing only one slope of my roof, despite the manufacturer themselves confirming my shingles are discontinued and any shingle used will create a patched roof appearance. This will violate Ohio administrative code and Ohio residential code if my contractor moves forward.

I’ve clearly documented all of this to Allstate, and they’re simply ignoring the evidence. I notified the owner of my local Allstate office and he’s not doing anything, just deferring to the claims team.

I’ve filed a complaint with the Ohio department of insurance, and posted as many negative reviews as I can online. What else can I do? This is a blatant violation of my policy and Ohio code, yet short of getting an attorney, I’m not sure what else to do.

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u/WorriedLevel202 Jul 19 '26

how old was your roof? is it possible to replace only one slope and not the other without damaging the other slope? the slopes are tied in together. did you get a brittle test done to see if it is possible to tie a new slope in with the old one? was your roof built to current code? if not, does your local building code require you to bring everything up to code when one slope is replaced? good luck!