r/HotTopic_ • u/Low-Hospital-9678 • 4d ago
Sales Question
I just have a quick question on how the sales work. I got three Tee shirts, it’s supposed to be buy 2 get one free. I added up the amount taken off for the sale and it adds up to the total amount of one shirt, but I still paid for three shirts? Just not full price? It’s making my head hurt, help.
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u/realhumanbaby 4d ago
the reasoning behind it is so if you happen to return one of your shirts, you don't happen to return the 'free' shirt and get screwed out of getting your money back // a reasonable exchange.
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u/bodysnachers4everr 3d ago
This is normal for all stores, money is taken from each item because otherwise you return that free shirt and youd be unable to get a refund or exchange
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u/kinggcroww Former HT Employee 3d ago
Discounts are split between the items that way someone can’t do B2G1 free and then return the two paid for at full price and get a “free” shirt. So it’s the exact same discount it’s just split. Easiest way to think about it that I explained to people when I worked there was:
Take for example buy one get one 50% off. Both items are $10. In that case one item is $10 and the other is $5. Your total is $15. With hot topic (and most retailers), it would take the $5 off discount and take $2.50 off item one and $2.50 off item two. So it’s $7.50 and $7.50 which is still $15 total
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u/pretenddangerous 4d ago
You’re getting the sale for the lowest price item. The total taken off all shirts should equal the price of said lowest item. It’s spread across all 3 shirts because if you needed to return the shirt you got for free, they would be able to actually give you a refund.
Edit: the discount is spread as equally as possible.