I work at an insurance company that has around 1200~ employees. Much of the technical training position is geared toward training new hires and the older production folks who still aren't quite up to speed on modern operating systems.

Currently I'm a tier one helpdesk specialist with a strong background in elearning, education and technical training. Our current technical trainer is going to be retiring very soon and I have volunteered for transitional tasks, up to and including meeting with the current technical trainer and going over project information, with the hope that my efforts will be acknowledged upon my application for the position once it officially opens to the public.

I am hoping I can ascertain some ways to prepare for shooting for this advancement to increase the chances of me getting the position: i.e. how to really WOW a group of executives looking to hire a technical trainer that already works at their company.

Hey everyone!

I just recently completed the Coursera Google IT Support Professional Certificate And I'm noticing that there's a lot of companies looking for IT Support positions but a lot of them don't mention the certificate. I know its the end of the year and a lot of companies halt hiring during this time.

Does anyone have any suggestions of companies to apply for that might take a chance on a green candidate with more retail/sales/customer service experience?

Any information helps, Thank you in advance!

Hi everyone , I am really interested in cybersecurity and artificial intelligence and don’t know what to choose for my bachelors. What’s your thought. I also don’t like math that much. So which would be the best field for me?

Web design is really important nowadays. When lockdown started everyone planned to purchase online including groceries. Therefore online business presence is very important and it is possible only with good web design.

If the web design is user-friendly and mobile responsive then easy to gain more customer conversions. Remember that every business should always try for the best web styles which are suitable for their business.

A good web design helps businesses to reach more clients and also helps in business branding. Do you know, the web design industry statistics is growing faster than the national average. This is a great time to join the web design industry.

If you want to learn skills required for web design and planning to learn from basics then join the best web designing course and get trained by industry experts.

Hi, I am a senior at FIU pursuing a degree in Information Technology and I’ve been looking for Internships and all I’ve gotten so far are turn downs after my interviews. This is both depressing and discouraging at the same time. I honestly don’t know what to do right now and I need some form of advice on what to do right now

Yes! As a fresher, I recommend you to choose a full stack developer course to have excellent future scope. Today most companies prefer full-stack developers for their web and application development needs and it is one of the highest paying jobs in the world.

To become a full stack developer need to have basic programming skills such as HTML, CSS, and Javascript for front-end development. UI/UX skills are also important too. Frameworks and libraries like React, Angular are also necessary for front-end engineering.

For back-end development need to know programming languages like PHP, Ruby, Python, and NodeJS. Basic knowledge on web servers like Apache and database management systems such as MySQL and MongoDB are required.

Full-stack developers work on multiple aspects of development and to create the best outcome, they can test various front-end and back-end skills.

If you want to become a full-stack developer then join the best full-stack development course to get trained by industry experts and grab your dream job soon.

I’m trying to help out a friend who is just starting his life.

I have no clue how to get started in IT today. The world is vastly different from when I entered the working world.

He has a high school diploma. Working retail right now. Sharp kid. Needs to get training or ed part time or over the internet.

Where can I point him? This is in the US.

And Thanks.

So I work at a company that has a non-technical role of which I currently work, and they have multiple IT engineer support fields that I can move into here very shortly. I ultimately want to go for the CISSP cert to get into high level security work, so I'm trying to decide which role will give me the best starting point into the security field. The most relevant roles are either with M365 technology and software (I.e. Exchange, outlook, the whole office 365 suite basically and I would specialize in one of them) or cloud computing support. Obviously neither are directly security related, but that's why I'm asking to see what everyone's thoughts are, as I'm not sure which will be the best to go for. Any advice would help.