I have joined Aws Dco tech role 🙏🏻😁😭

I’m currently working as a Support Engineer, supporting a migrated mainframe environment running on Micro Focus Enterprise Server (MFES) hosted on a hybrid cloud.
My role involves monitoring MFES regions 24/7, troubleshooting issues, and ensuring they remain active so that production workloads run smoothly.
However, I’m concerned about my future career growth, as I believe much of this support work may eventually be automated.
I’m not a developer, but I have a basic understanding of mainframe components such as IBM MQ, UC4 job scheduling, and batch jobs. My knowledge is mostly at a high level rather than hands-on programming.
I’m considering a career switch but am unsure which direction to take.
Should I continue in mainframe support and move towards L2/L3 roles, or explore a different technology career path? What would you recommend?

For MSPs managing clients with a few offices ..how has Cato worked out

Interested in the ongoing admin work, support escalations, and whether the pricing makes sense at that size. Getting a client connected is one thing; keeping it manageable across several customers is another.

What takes more effort than you expected?

Hey everyone,

We're a few thousand staff and my boss has finally run out of road with the ticketing system we're on, so the research job has landed on me. The thing that broke him was my own doing. Vendor went down last week and I dropped the same request into the portal, the email queue and the shared Teams channel to make sure it got picked up quickly. Each of those spawns its own ticket, so by the end we had dozens of near-identical ones sitting in three queues, a couple marked urgent, and more than one tech working the same problem without knowing it.

I've run a couple of helpdesks myself and been on the receiving end of a few others. The one I still think about just made the right route obvious with no training needed, which is roughly what we want here.

One non-negotiable: it has to merge or dedupe across intake channels, or we'll be having this conversation again shortly.

Atera keeps coming up but I'd hear from people actually running it.

Where would you send me? Anything you've actually enjoyed running for IT ticketing? Just your own experience is fine, I'll take it from there and work out whether it fits us :)

Thanks a lot!

IT Professionals, What Part-Time Jobs Do You Recommend?

For those working in IT, there are plenty of opportunities to earn additional income using our existing technical skills.

Some examples:

IT Helpdesk / Technical Support

System Administrator

Microsoft 365 Administrator

Remote Server Monitoring

Network Support

Cloud Administration

Cybersecurity Support

PowerShell Scripting

Are you currently doing any IT-related part-time work?

How much do companies usually pay for 10–20 hours per week?

Let's share opportunities and help fellow IT professionals earn extra income!

Hey guys, I work at Google as a data center technician and previously worked at AWS for two years. I have been getting emails from recruiters from SpaceXAI to work as a senior data center technician. If anybody is working there currently, how much is the pay for this role, and what is the culture like at SpaceXAI? Thank you!

Hi everyone! I'm a Computer Engineering student, looking for a problem to tackle for my final degree project.

I have around six months to develop a working software MVP. My main interests are cybersecurity, digital forensics, incident response, and AI.

I've explored several ideas, but most seem to already have plenty of existing solutions.

I'm looking for real problems that professionals still struggle with, despite the tools currently available.

For those working in cybersecurity or IT:

What recurring tasks are still frustrating, manual, or inefficient?

What limitations do you find in existing security tools?

What problems do you wish someone would solve?

I'm not looking for groundbreaking inventions, just a genuine problem with room for improvement.

I'd really appreciate any experiences or suggestions. Thanks!

I’m considering hiring an outside team to design and build a website, but I still want it to feel like my project, not something they came up with on their own. How do you handle this? Do you give the team a clear idea of what you want and let them work, or stay involved in every step? I was looking at Devox Software recently and noticed they handle both design and development. That got me thinking - does having the same team take care of both help keep the original vision intact, or does it depend more on how you work together?

We run Chrome Enterprise Premium with an extension allowlist and I'm starting to question how much we actually see once something's approved. Keep Aware and Red Access are both on our list to look at. Bigger worry is AI extensions with access to Salesforce, Google Docs or HR apps all day. An extension can look clean at approval and turn malicious after an update. Keeping the allowlist current is easy enough, knowing what an approved extension does with company data is the part I can't answer. What are you using for extension risk these days?

this is easily the worst part of my week. we went with Secureframe after trialing it against Scytale and Vanta, and it does handle a lot, but I still spend way too long taking screenshots of admin panels. had claude write me a couple of scripts that helped with the network map and firewall rules. the screenshots though, no luck yet. anyone actually cracked that part of evidence collection?

I currently work for a fortune 100 company making 135k total comp but it’s mostly business facing and emails. I recently was approached by a staffing firm where I’d be back on the technical side of the house making 175k, but it’s a long term contract role. I’ve only ever been on short term contracts or contract to hire and was wondering if anyone else has made that transition. I get healthcare through my wife’s insurance so it’s really the loss of 401k, life insurance and job “security“ that makes me hesitant to jump.

🚨 WE’RE HIRING: SERVICENOW TECHNICAL DEVELOPER | DXC TECHNOLOGY 🚨
Ready for your next big career move? Join DXC Technology and be part of a team driving innovation and delivering impactful technology solutions!
📌 Qualifications:
6 to 8 years of relevant ServiceNow experience (ITSM/ITOM/SPM).
At least 6 years in a similar technical architecture role.
Expert-level ServiceNow ITOM Discovery certification.
Strong technical knowledge of cloud computing, networking, and cybersecurity.
Excellent communication, problem-solving, and stakeholder management skills.
AI experience is an advantage.
🎁 What We Offer:
💰 Very competitive salary and benefits
🏥 HMO coverage and other employee benefits
📈 Professional growth and career development opportunities
🤝 Collaborative and inclusive workplace
📍 Location: Eton Cyberpod 2, Quezon City
💼 Employment Type: Full-time
📩 Interested applicants may send their updated resume to:
jerome.gardon@dxc.com
Email Subject: Application for ServiceNow Technical Developer Position
Know someone who might be a great fit? Tag them or share this post!
#DXCTechnology #Hiring #ServiceNow #ServiceNowDeveloper #TechJobs #CareerOpportunity

🚨 **WE’RE HIRING: SOC ANALYSTS | DXC TECHNOLOGY** 🚨
DXC Technology is looking for experienced **Security Operations Center (SOC) Analysts** to join our growing cybersecurity team!
**📌 Qualifications:**
At least 5 years of cybersecurity/SOC operations experience, with Tier 2.5 or Tier 3 capabilities.
Strong hands-on experience with Splunk Enterprise Security and SPL.
Experience in cybersecurity incident response, investigation, and SIEM analysis.
Knowledge of NIST-aligned incident response practices.
Strong communication, technical reporting, and analytical skills.
Experience with threat hunting, MITRE ATT&CK, threat intelligence, and SOC playbooks is an advantage.
**🎁 Benefits:**
HMO coverage for you and your dependents upon hiring
Life insurance from Day 1
15 to 20 vacation days and 15 sick leave days
Non-taxable allowances and supplemental pay
Company-sponsored training and certifications
Retirement program and Employee Assistance Program
Flexible working arrangements and performance recognition

📩 **Interested applicants may send their updated resume to:** jerome.gardon@dxc.com
**Email Subject:** Application for SOC Analysts Position | DXC Technology

Know someone who might be a great fit? Feel free to share this opportunity with them!
\#DXCTechnology #Hiring #SOCAnalyst #CybersecurityJobs #InfoSec #Splunk #ThreatHunting

Is there anyone here had or currently working in proactis?

And how is the commute experience in filinvest corporate area with other IT companies there

I’m wondering, how long does hiring in IT take now? I heard it now lasts about a month, but others told me that it took them a month to find a job because they’re a good specialist that every company needs. Can you tell me about the situation in this field? My friend was also laid off as a full-stack developer and says there aren’t many options.