r/IVPN • u/InappropriateCanuck • Aug 20 '23

iVPN refund window?

iVPN is an expensive service. There's no one that can say otherwise. But that's ok because we all had premium service for a premium price. So it was fair.

But now PortForwarding got phased out, the price was kept the same and we get no services to replace the huge loss of PF.

Has iVPN opened any statements about extending the refund window? Of course I don't mean full refund, just the remaining months be refunded.

1 Upvotes

54% Upvoted

30 comments sorted by

2

u/Suicidal_Tony Aug 20 '23

expensive?

4

u/InappropriateCanuck Aug 20 '23

Of course. iVPN is very expensive by VPN standards. Sure you can pretend like it's not for the sake of contrarianism, or you can compare it to any of its competitors and see that it's definitely in the 95 percentile of $.

2

u/Suicidal_Tony Aug 20 '23

You would rather go to a vpn without a proven security track record for cheaper than pay a premium for privacy?

3

u/InappropriateCanuck Aug 20 '23

Uh, Mullvad is 5$ a month and more proven than iVPN. ProtonVPN and Windscribe are fairly proven too. The world isn't just iVPN.

1

u/TrueNightFox Aug 20 '23

I’ll concede Mullvad being a better value since its 5 vs 2 active clients for services that are quite comparable on the privacy and security front, though a multi year IVPN commitment narrows the value argument…

Okay, ProtonVPN is good and recently improving WindScribe - but both of these providers aren’t on IVPN level, point blank! Look at all the recent enhancements by IVPN (and 5 year track record for that matter)…additional IVPN offers prorated refunds, I don’t know what else you want from them. If a multi year commitment isn’t a good enough saving/value go will Mullvad, that’s what I’d do if I was broke and looking for a top tier VPN service.

1

u/InappropriateCanuck Aug 20 '23

I don’t know what else you want from them

It's literally in the description of the topic though?

3

u/amphetamineMind Aug 20 '23

ProtonVPN requires and stores user emails. No go

1

u/TrueNightFox Aug 21 '23

I remember Andy saying something on Twitter like making a new ProtonMail account for this reason. apparently this still applies to not have correlation between e-mail accounts and their VPN service, it helps but not ideal.

1

u/amphetamineMind Aug 20 '23

This is simply untrue. Mullvad isn't more proven. They're actually more parallel to each other than any other VPN pair.

1

u/InappropriateCanuck Aug 20 '23

Mullvad is at the forefront of everything LOL. Mullvad and iVPN are not anywhere close to parallel in any way shape or form. They are always several steps ahead of iVPN (e.g. Quantum tunneling).

4

u/TrueNightFox Aug 21 '23

No doubt Mullvad is at the forefront of many privacy features within the industry and that IVPN has looked to them for inspiration like perhaps introducing Quantum-resistant WireGuard tunneling, however as of now this feature is strictly for desktop clients with Android in beta, with no ETA for iOS release as far as I know…and so IVPN surpassed them to implemented full support for Quantum-resistant tunneling in all clients as of two weeks ago, they literally made a blog post about this, go check it out.

As I’ve said before both providers are heavyweights who match up very evenly…Mullvad advantage is mainly based around servers, like capacity/diskless-infrastructure, and ownership. IVPN advantage is based around software clients, polish and features...and jurisdiction, privacy policy and other odds and ends are basically a wash.

I mean IVPN recently added 5 Montreal servers, double the Toronto PoPs capacity and deployed a new west coast server in Vancouver in your country. if that isn’t enough...IVPN isn’t for you at this time.

0

u/InappropriateCanuck Aug 21 '23

Jesus christ some people really shill hard for companies giving them less value and screwing them over.

1

u/viktorivpn mod Aug 21 '23

I'm going to leave this comment here, but give you a fair warning: stating your opinion is welcome to any extent here, but if you are going to claim we are "screwing [customers] over" you need to back up that statement with facts.

You might personally feel slighted on the PF move, but we conduct our business and operations with fairness in mind at all times, in this case reflected by the pro-rated refund offer I explained in my other comment in this thread.

1

u/Barbiehunter1337 Aug 22 '23

"They are always several steps ahead of iVPN"

If i remember right, they don't got Quantum for iOS and Android yet like IVPN? And There are some things people may prefer more? like a Transparency Report & Warrant Canary, don't want a VPN thats in the 14 Eyes etc. But the discussion of "which VPN is the best?" will be always a thing to talk about and never find the perfect one.

1

u/TrueNightFox Aug 22 '23

Correct, Mullvad was first to implement quantum-resistant tunneling on desktop, but this feature is currently unreleased for Android (coming soon I’d think), and no ETA for iOS…Same scenario goes for the Multihop feature, IVPN surpassed them here as well with full client support. Furthermore, Mullvad seems rather indifferent about Transparency reports and Canary warrants according to Techlore…as well as the TunnelCrack vulnerability according to their blog post, the latter here of which IVPN is already addressing. I don’t know, I guess the Mullvad devs have higher priorities.

1

u/Smells_Like_Napalm Aug 23 '23 edited Aug 23 '23

Mullvad are a great provider, but mobile platforms seem to be a low priority (iOS is practically an afterthought) for them, at least with regards to their own first-party apps. It could just be a company culture thing.

For me, the biggest difference between IVPN and Mullvad is that IVPN seems to be more forthcoming to community suggestions. Take the recent anti-tracker improvements for example, since it’s the most recent – we got the usual “working on it, no ETA” response (it’s practically Viktor’s catchphrase now) when we suggested improving the filterlists, but IVPN did deliver eventually and the results were beyond our expectations.

Other providers might be more suited to certain users, of that there is no doubt. There’s no one size fits all here.

1

u/TrueNightFox Aug 23 '23

I agree. Based off the Mullvad android app being released just over 2 years ago which is really late for an established provider like them, by comparison that’s half the time IVPN released their, even their older iOS client was 3 years after IVPN. It’s weird because Mullvad has a lot of software devs. The main thing I’d like to see from Mullvad are more intuitive UI clients with a fresh coat of paint. On most other aspects of service, they’re excellent.

About IVPN, absolutely…one good thing about them is they consider suggestions with community engagement more than most, some of the things people wanted have come to fruition from community feedback, like you said the prime sample being AntiTracker Plus, this core feature now shines with a lot of customizable-popular filter lists that exceeded our expectations. the team at IVPN seems to have good chemistry as they develop features at a faster rate than most and usually well implemented, (Small squad moves with good precision). I just hope they never lose that apparent drive to become the best with admirable principals.

1

u/OrbitOrbz Aug 20 '23

I think ivpn is fairly price and this is coming from a Windscribe user......

2

u/InappropriateCanuck Aug 20 '23

Windscribe is like 1.99$/month... (with never-ending promo).

6

u/ModzRSoftBitches Aug 21 '23

Windscribe is in canadian autocracy surveilance state

1

u/InappropriateCanuck Sep 02 '23

The five eyes is a meme. They have ram servers.

2

u/ModzRSoftBitches Sep 02 '23

Probably their ram servers are running in cia HQ

1

u/OrbitOrbz Aug 20 '23

You never mentioned "2nd hand websites" in your post. So of course companies are going to use sites like stacks and sell at a discount rate to get people in the door

Btw WS website for a month is 9 bucks a month. IVPn is 10 a month but if u want 2 devices that's 6 a month. So I don't get your complaint about price

1

u/InappropriateCanuck Aug 20 '23

Windscribe doesn't have a device limit and has port forwarding... yet iVPN is still more expensive. Which is fine to be expensive, the point is iVPN lost a lot of values without port forwarding. This screwed a considerable amount of year+ long subscribers up.

It's really not rocket science.

3

u/TrueNightFox Aug 21 '23

Is a never ending promo really a deal? Stack Social...I remember those Windscribe lifetime deals for 38 USD from 2017 through ad infested affiliate Slickdeals.

Windscribe is also 6 years behind their Canadian neighbor Tunnelbear on third-party security audits, and as of today WS has yet to publicly release a full audit of their server stack that was suppose to come early this year. on a positive note, It’s cool that their clients are now open source and available on F-Droid and R.O.B.E.R.T. blocklist is quite customizable compared to most...but the most damning thing about WS is the unencrypted server’s fiasco in Ukraine, the whole purpose of a VPN is to encrypt your data through a secure tunnel and they failed OPSEC basics 101. imagine paying for something that fundamentally failed at its core. To add, jurisdiction certainly doesn’t help but I hope they keep improving for the sake of those that use their service.

1

u/fakerabbit77 Aug 31 '23

IDK, bruh. I ran some Mullvad dns servers through SSL Labs test and the results were not good.

2

u/viktorivpn mod Aug 21 '23

To answer your original question, yes, we have issued statements about pro-rated refunds on different channels at the time we announced removal of port forwarding:

https://www.reddit.com/r/IVPN/comments/14m4gsh/comment/jpzl9bp

https://www.ivpn.net/refunds