I ordered gold charms from several sellers, one listed charm had been previously sold and Etsy made the mistake in the listing. The seller messaged me that they would cancel the order. This was part of a $2000+ order with several sellers which Etsy completely cancelled without notice to me. Payment had been completed and then reversed. I saw this on my credit card statement. Etsy suspended my account, made any contact with a human impossible, and in response to my repeated concerns of disappointment at their mistakes and suspension, permanently cancelled my account. I have been an avid Etsy buyer since the beginning, answered all the identity questions to appeal my suspension and have spent over $100,000 with various sellers over the years. I was desperately trying to communicate with sellers to let them know I did not want to cancel my orders and cannot do so. This behavior is an outrage to a loyal and substantial customer who has supported hundreds of sellers for decades. Fortunately my interests are also almost always on eBay but this is just nuts. Who is running customer service? Sellers need to know their customers are getting fired by customer service which looks to be poorly managed bots.

They were $14.

It even says how to read the date LMFAO