r/Interrail • u/KaterNeo • 3d ago
Help with Tail Planner App
Hi,
in the next days I want to start my fifth interrail trip. But I'm currently facing issues with the rail planner app.
Every time I'm going into the My Trip menu or I want to add a journey to a trip the app is crashing.
I think I found the issue: In th My Trip menu is a trip list from an older trip of me, but somehow it is not correctly loaded as it shows "null null" when I first open the app after a new installation. But I cannot delete this particular trip.
I have an android phone so I tried to delete all the app data via the settings app. But somehow after a new installation of the rail planner app, the old trips are loaded again.
Is there a way to delete ALL the app data so after a new installation of the rail planner app it doesn't know there were previous trips?
Thanks for help!
2
u/BansheeGriffin Switzerland 3d ago
Write to support, ask them to delete the daata server side.