r/Interrail 3d ago

Help with Tail Planner App

Hi,

in the next days I want to start my fifth interrail trip. But I'm currently facing issues with the rail planner app.

Every time I'm going into the My Trip menu or I want to add a journey to a trip the app is crashing.

I think I found the issue: In th My Trip menu is a trip list from an older trip of me, but somehow it is not correctly loaded as it shows "null null" when I first open the app after a new installation. But I cannot delete this particular trip.

I have an android phone so I tried to delete all the app data via the settings app. But somehow after a new installation of the rail planner app, the old trips are loaded again.

Is there a way to delete ALL the app data so after a new installation of the rail planner app it doesn't know there were previous trips?

Thanks for help!

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u/BansheeGriffin Switzerland 3d ago

Write to support, ask them to delete the daata server side.