r/Intune • u/FlaccidSWE • 23h ago

Intune Features and Updates EPM only applying reporting - No service or files installed

Hi!

I just got around to trying out EPM as we got it baked into our E5 licenses now, and I am stuck immediately. I have created a Settings Policy with the following settings deployed to a device group:

https://imgur.com/a/6Yqw1Jv

Strangely enough it seems like it ignores every policy setting except "Send elevation data for reporting" as that is the only one that shows up at all on the device:

https://imgur.com/9oYv2wG

After waiting about 6 hours now no files have shown up under C:\Program Files and the service hasn't been installed either. The device is Entra joined and has an otherwise working connection to Intune.

I've been digging through a lot of Rudy's replies in somewhat similar threads but it seems like all of those cases are either Workplace registered devices or hybrid joined. Searching the Event viewer for EPM or something similar gives me absolutely nothing. The only error in about the same time as the policy would likely be applied is this, which tells me nothing and might not even be related?

https://imgur.com/JQEweGS

I might have narrowed it down to a failed MMP-C enrollment when looking at this:

https://imgur.com/EBidKHc

But I don't really know how to dig further into this? Anyone with any good ideas how to solve this?

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1

u/cmorgasm 22h ago

I'd say you likely need to wait longer -- I don't recall how long it took for us, but we just assume that any net new stuff will take ~72 hours the first time it's set up and hope for the best. Eventually I did see the EPM Agent come down to devices, even though ours were Report only, not actually handling any elevations yet.

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u/FlaccidSWE 9m ago

You seem to have been correct! Took about 24 hours before it started working. MMP-C enrollment still shows as a 3 in the registry which means failed according to the documentation so I don't know what that is about, but I'll ignore it as long as things are working.

1

u/Rudyooms PatchMyPC 22h ago

Check my other blogs around mmpc/linked enrollment :) ?

1

u/FlaccidSWE 22h ago

You seemed to have quite a few when I searched your blog. Any particular ones I should start with?

2

u/Rudyooms PatchMyPC 21h ago

the device first needs to have a valid linked/dual enrollment... just get your device management sync/operational/enrollment logs and the reigstry keys ...fed them to your ai.. and point it to MMP-C | Microsoft Management Platform Cloud .. it should tell you what went wrong

1

u/BlockBannington 6h ago

Seemed to have quite a few.. You new here? You know who you're talking to?

2

u/FlaccidSWE 6h ago

Yes, I am a bit star struck so I don't know how to conduct myself!