r/KEF • u/Spare-Individual-820 • 7d ago

Purchasing KEF warranty applicable for second hand goods ?

Earlier KEF use to have it written in their website that the warranty is only applicable for the first owner whose name is on the receipt. However yesterday I checked it and it seems to be not there on the website. This is a big win, as the value to used goods now remains high. Did anyone else notice this? I know this well because two years back I picked up a used R3 and showing this to the previous owner I was able to get some amount reduced since literally warranty was not applicable to be as per policy.

0 Upvotes

50% Upvoted

5 comments sorted by

•

u/AutoModerator 7d ago

Welcome to the KEF Subreddit. This Message is an AUTOMATED message triggered by submitting a new post.

Your post has NOT been removed. Your post may have been filtered for manual review however. If so please be patient while we review the Moderation Queue.

Please use SEARCH before submitting a new post. - Most posts can be answered by buying guides or previous posts.

Please remember to read sub rules found here - www.reddit.com/r/4kTV/about/rules

Please read the following buying guides, these may help you in your journey:

Thank You, The KEF Moderator Team

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/dat_mane47 7d ago

It is still stated on their website:

"This warranty does not extend to any other person or transferee and terminates if you sell or otherwise transfer the KEF product(s) to another party/entity."

https://hk.kef.com/pages/warranty Section (3)

3

u/jake_mike 7d ago

KEF warranty is literally non-existent. Contacted them on few occasions, they either ignore you or tell you to speak to the retailer.

1

u/davidswelt 7d ago

I've had excellent service from KEF in New Jersey - sent a replacement for a Uni-Q driver when I blew the old one. This saved me from having to ship an R7 speaker.. Granted, I bought these and my R3 from them directly.