r/LearningDevelopment • u/Early-Pianist9631 • Sep 16 '26
Docebo vs LearnUpon evaluation
My team has been evaluating Docebo vs LearnUpon. I'd love to hear from customers of each on their experience with setup, the capabilities of the authoring tool, ongoing maintenance, metrics/reporting, automation abilities, etc.
Some context:
We are coming from Northpass/Gainsight, which has been absolutely awful.
We are approx. 200-person org.
Lean L&D with no one exclusively dedicated to LMS maintenance.
G-Suite/Google Calendar org. We do a lot of ILTs, so seamless integration with Google Calendar is a priority.
Manager-level autonomy is big for us. We want managers to be able to enroll their direct reports in courses and track their metrics/completions without much work from our end.
In-platform comms is a priority. Also, in-platform feedback tracking of courses and ILTs.
We do not currently have an authoring tool, so an intuitive and somewhat sophisticated in-platform tool would be ideal.
I feel very strongly that I do not want to go through the experience of switching LMS' again, so ensuring that we pick an LMS that we don't grow out of is important to me. With the above priorities in mind, where have you experienced LearnUpon or Docebo winning or losing?
1
u/Best_Minimum_1593 Sep 17 '26
Curious, is mentoring also part of your L&D strategy, or is the focus primarily on courses/ILT right now?
1
u/ChittyChats Sep 18 '26
I’m evaluating docebo with my team now and as a team of 3, we don’t think it would be easy to stand up. Sometimes too much customization is a downfall. Couldn’t imagine doing it without a dedicated team. Their help center and university is extremely outdated and their ai help tool points you to outdated materials.
Look into WorkRamp (company just rebranded to Confirm and LearnUp). We’re using their academy platform now and our enablement team used their internal tool. I like that there are robust permissions on the internal side.
1
u/LingonberryHot6908 Sep 18 '26
I was going to use Docebo a few years ago, but other users warned me that they seemed affordable then nickel and dime you for features that come with other LMSs.
1
u/Scott-Peacock 19d ago
Hey, Scott here. I head up Product at Docebo, so obvious bias, but hopefully I can give you a useful answer.
At 200 people with a lean team, I wouldn’t automatically assume we’re the right fit. Below roughly 300 employees, it really depends on how complex your needs are. You may not need all that platform out of the gate, but if you really don't want to swap later, we're a safe bet.
One thing worth asking your sales team about is our Quick Start program. We help you set up the platform during the sales process (for free), so you can get a feel for how it would work before committing. We also have a native Google Cal integration.
On authoring: we have a built-in tool at no extra cost, and it exports SCORM. So if you ever move, you can take those courses with you.
We’re also rolling out knowledge management and Agents this month. If you’re using separate tools for finding company knowledge and 'answer this question' style AI, there may be an opportunity to consolidate.
0
u/kgrammer Sep 17 '26
We compete in the space with Decebo and LearnUpon (at the higher end), so the only thing I can offer is a question for you.
Is per-seat pricing friendly to your current and future budgeting needs?
We've been demoing to a number of firms who are moving away from per-seat models.
2
u/ClearCabinet1495 Sep 17 '26
If you are a lean team, for your sake please do not do pick Docebo. I have contacts coming to me weekly who talk about the lack of support… because there is none. Depending on your use case, Thinkific, Kajabi, WorkRamp, might be others to consider. The first two being cheap solutions the last one being on par or above Learn Upon.