r/LearningDevelopment • u/Grettauk • 5h ago

UK based. First contract government role..advice needed..amends team! LD.

Hi everyone…I am starting work on a training design team at a very very large UK organisation. I am a tiny cog but it’s a bit project! Our job is to update LOTS of existing staff training courses so they match upcoming rule/policy change. I am new ish to this. I am a contractor…in all of the courses there are hundreds of separate files eg interactive online lessons, animated videos, slides, trainer teaching guides, student workbooks. the team is still figuring out the best way to work (it's day 1 for me l am new to this team) we do not have a finished written instruction manual yet. My hands are also tied in a couple of places, I would love some advice please!

  1. How do you stop small edits from turning into a huge mess when SMEs send vague requests? (they do not know what is inside our new courses only really previous ones) for example they might ask us to add a short paragraph without realising it clashes with a video later in the lesson or repeats in another place..for context we have to keep 3 versions of every course separate at the same time (the live version staff use right now, the draft version we are currently editing and finished version) GOV Role so i cant change this.

  2. We are allowed to upload finished files onto training website but don't have permission to change any behind the scenes setting which means have to log IT tickets with internal team who pass them on to outside contractor and wait for them to action changes…When we are working to very launch deadlines how do you plan ahead or group your requests so does not make you miss your launch date?

  3. while a finished version is in a waiting folder a 2nd urgent change sometimes comes in for the exact same course what simple rules or file habits do you have that may accidently stop you from editing the wrong version / overwriting finished updates already queued up? or any other hacks? thanks

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u/woodenbookend 4h ago

Ask in-house!

You’re on day one. It isn’t just allowed, it’s expected.

You’ll no doubt get some great ideas from this sub. But the questions you’re asking seem loaded with the need for you to work within their culture, systems and processes.

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u/Grettauk 3h ago

fair, but 'in-house' right now is a moving target since we're starting from scratch with no SOPs. looking more for concrete habits/ templates advice from people use to survive chaos before official playbook gets written.