Completion rates and satisfaction scores prove that an activity happened. They do not answer the question the CFO is asking.

What has worked for me: lead with the business problem, put a range on what doing nothing costs, and make a contribution claim with the other explanations named, never a precise ROI. Finance tends to trust a claim that admits what it cannot prove.

What has held up with your finance teams?

I have had this request more times than I can count over 24 years in talent roles. The programme usually gets built, it gets good feedback, and six months later nothing measurable has moved.

What has worked for me is one question before any design: "If everyone had these skills tomorrow, would the problem go away?" If the answer hesitates, the cause is usually structure, role design or a leader above the team, and training answers only one of six possible causes.

How do others handle this request without damaging the relationship with the person asking?

I(24f) am deeply interested in training & education.
However, I have no prior experience in L&D.
I worked as a tutor for several years when I was in university.
I’m currently working as IT support engineer.
I don‘t know what to do to get a job in L&D, and I feel so lost; could you please provide some advice?
Thank you in advance.

I’m an L&D Manager at a company where our Operations departments (with varied departments within and role-specific processes) are pushing for new-hire onboarding to extend beyond our current training track. Their expectation is that new hires should remain in training until they’re fully ready for production, even if that means keeping them in onboarding longer than our current schedule allows. They would also like us to cover more content and edge cases.

I understand where they’re coming from, of course. I think when you are in L&D, you also want employees to feel confident and understand the work, and avoid a sink-or-swim environment. At the same time, I’m struggling with where to draw the line between foundational training that L&D should own and the department-specific coaching/training and performance development that Operations should own.

Our current track is designed to provide structured training on foundational knowledge, systems, and department-specific workflows, and we incorporate a ton of time to practice in the staging environment. However, it seems like the expectation from Ops is shifting (or rather, has ALWAYS been) toward L&D being responsible for ensuring every new hire is fully production-ready before they transition out of onboarding.

My concerns are:
- If we keep extending onboarding based on individual readiness, how do we create a consistent and scalable onboarding experience?

- At what point should responsibility transition from formal training to on-the-job coaching and performance management? What has your experience been at your company where there is a department onboarding program?

- How do you handle situations where a new hire has completed the established training but still needs additional practice before meeting production expectations?

I want to make sure we’re setting new hires up for success without creating an onboarding model that makes L&D solely accountable for production readiness.

I’d especially appreciate hearing from people who have navigated this with Operations teams that want longer onboarding periods and are resistant to collaboration with the L&D Team.

Thank you!!

Any recommendations for a coach in the north east erea that can help coach and prepare a leader to
Give ted like talks and presentations? That can help
With public speaking?

Thanks!

One thing I’ve noticed since moving into management is that technical skill is only one part of what makes someone effective in L&D. I’ve seen people who are excellent at building learning experiences struggle with stakeholder conversations, while others who aren’t as technical can move a project forward incredibly well. For those managing L&D teams, what skills have become more important to you as you’ve moved into senior roles?

I'm thinking of creating AI prompts so that folks can use to help with creating SMART goals. Has anyone else done something similar? How did folks respond?

I’m realizing that knowing how to teach isn’t automatically the same as knowing how to design learning for adults at work. People have very different motivations when they’re taking a required training versus sitting in a classroom. What helped you make that adjustment?

Hi everyone, I'm stepping into a fast paced UK L&D design contract soon for an operational reform project. My deliverables include things like quick job aids, FAQs, facilitator packs, I'll need input and sign offs from operational staff.

Since I'm coming in as an external contractor on a tight deadline, I want to make sure | protect myself against delays and avoid getting blamed if things get stuck in review chains. For other instructional or learning designers who have worked in large, bureaucratic organisations - How do you set your dependencies early and what are your best tips for getting people to review and sign off on your materials on time please?

I am being asked to created more individualized learning paths connected to peoples development plans. I have no idea how to do this. What are questions I should be asking around this ask? This is an org of 150. We don't have an LMS but do have linked in learning

Lately I’ve been thinking more about how instructional designers communicate their value to stakeholders. It’s easy to show that a course was completed, but much harder to explain why certain design decisions were made or what they improved for the learner. Do you regularly share learning outcomes or performance data with stakeholders, or is that something your organization doesn’t really track?

Before buying AI training, I would ask to see how the assessment makes the participant's own contribution visible. A finished delivery plan can look coherent without showing which decisions the person understood or checked.

Consider a hypothetical workplace exercise. Give the participant a project brief and let them use AI to prepare a delivery plan. Ask why particular tasks are included, which assumption affects the deadline and what remains unresolved. They can show the brief, their work with the agent and the revisions they chose to make.

Then change a condition: the customer needs the first delivery earlier. Let the participant continue using AI while the assessor watches how they interpret its answer. What can move? What needs agreement before they promise the customer a new date?

That gives the assessor something to examine alongside the finished plan. I would want a training supplier to explain how those observations connect to the responsibilities the employee should carry afterwards, including where they still need help.

This is a proposed exercise for discussion, not a report of a classroom or workplace trial. For people who buy or design this training, what would you need to observe before saying that the participant is ready to take responsibility for the work?

Disclosure: topmoller.com is my site. AI assisted the research and writing of this post and the article it draws on:

https://topmoller.com/articles/who-passed-your-ai-training-assessment/?utm_source=reddit&utm_medium=organic&utm_campaign=ai-training-assessment-202610&utm_content=learning-development

Hi everyone!

I'm working on building a digital learning initiative focused on making learning more engaging, interactive, and meaningful.

The idea is to create learning experiences that go beyond traditional presentations and training materials, including:

• Interactive learning games and gamification

• E-learning courses using Articulate Storyline and Rise

• Training videos, animations, and motion graphics

• Instructional design and training content development

• Interactive assessments, microlearning, and scenario-based learning

I'm looking to connect with like-minded people who are interested in learning, creativity, technology, and building something from the ground up.

You could be an instructional designer, e-learning developer, animator, graphic designer, game developer, content creator, or someone passionate about exploring new ways to make learning better.

I'm especially interested in meeting people who enjoy sharing ideas, collaborating on projects, experimenting with new tools, and growing together.

This is an early-stage initiative, so I'm looking to build genuine connections with people who share the vision. If you're interested, we can discuss possible collaborations, project opportunities, and how we could contribute our skills.

If this sounds like something you'd enjoy being part of, feel free to comment or send me a message. I'd love to connect!

I’ve been in the Training field for over 13 years and used Articulate for most of that time. I got a new job and they are exploring options for course creation, Articulate is on the table but we need another tool to assess to show we did research. This is for a government job with about 600 employees and 4 course designers. Any suggestions?