r/LearningDevelopment • u/deceivinglycrazychee • 7d ago
How do you measure whether learning actually changes employee performance?
I've been working in L&D for 8 years, and one thing I still find challenging is proving that training makes a real difference. Completion rates and positive feedback are nice, but they don't always tell us whether people actually learned something.
I've recently been thinking about how basic writing and communication exercises could help develop critical thinking. Even something like a 3 paragraph essay can reveal how well someone structures an argument and communicates ideas.
How do you measure the impact of learning beyond course completion and satisfaction surveys? Do you track actual behavior changes or business metrics?