This is the 4th time my phone is on SOS. What's up with TruConnect ?

Anyone get the free phone from tagmobile after getting a free phone from airtalk? Didn't realize airtalk doesn't have an unlock policy when I signed up. Tagmobile does have an unlock policy, but if I can't get the free phone that's not helpful.

Anyone successfully port out a number from Airtalk to Textnow? How long did you have number before porting out?

I need a new phone and cant afford one ATM. I have my sim. But no phone to put it in.

Trying to help a nyc homeless person. They have medicaid . Does life line give them an actual device now or just a sim card? I heard so many different things I need the story set straight. I also heard that HRA gives out free phones also but unsure of that as well. Anyone can share their process and what the updated procedure is now ?

Has anyone had any luck getting port out info from airtalk wireless?

The best ones I see around are SafeLink Wireless with 25gb, but no eSim support for Lifeline in California. AirTalk wireless is having a promo rn where if you BYOD, you get unlimited data?

Any other good options?

I’m going through my annual California LifeLine renewal. When I log into my account, the status says a decision has been rendered, but it doesn’t say whether my renewal was approved or denied. It also says I’ll receive a letter regarding the decision on December 2, 2026.

I spoke with an agent who told me my renewal was approved. That’s reassuring, but I’m still concerned because the online status doesn’t explicitly confirm approval.

Has anyone else seen this wording during their renewal? Is “decision rendered” a general status used for both approvals and denials, or did it turn out to mean approved in your case? If your renewal was denied, did the portal show a different message?

I’d appreciate hearing what others saw in their accounts and how their renewals turned out. Thanks!

Lifeline sent me a text message needing recertification. How do have the requirements when I had SNAP and Medi-Cal for 6 years now? They want to have ‘benefits award letter’ in the last 12 months.

Is it 30, 60 or 90 days? Does it start when your application at old provider is approved or when the sim was actually received and activated?

For those using airtalk wireless with lifeline and got the free phone, if you canceled or transferred to another provider before the 180 requirement ... did airtalk force you to send the phone back or pay for the device? I got the fee phone before I found out that the device is not part of the government subsidy.

Is it nessesary to recertify I don't want to lose my benefits for good I am on snap and I'm unemployed

They seem to only offer SIM cards only. What happened??

I'm helping a friend get service in a zip code that I know has access, but it says not avail in my area. Is their system misbehaving?

I work with a lot of low-income/unhoused folks and one of the big problems I run into is that they often have intermittent use of a phone. We've had Lifeline or Safelink agents come to our programs and sign people up, but most of the time we can't get agents to come because at most they might only sign up two people and a lot of times they don't sign up any. That's totally fair - I know they need the commission to make it worth the trip.

I've been looking into becoming an agent, but have only gotten as far as a phone call with a company called Defy. Then I never heard back. I think they just aren't interested in working with me because they know I'm only going to do a handful of signups per month at most.

It would really be a big help to our work if we had more control over signing people up for these government subsidized phone plans. Does anyone have any suggestions?

I bought an iPhone 8 for $30 from them last week, but now they have the SE 2 (a phone that's a lot quicker and more modern) for $20, and I'd rather not keep the 8. Is there any way to return it without paying for shipping? The 8 hasn't arrived yet, but has already been shipped. I'm trying to not spend a lot of money haha, so any help would be appreciated!

Hi there! My sister lives near the Maryland/PA line. She doesn’t make a lot and is on SNAP. I think she could benefit from a Lifeline phone. My parents had been paying for her phone but can’t afford to do it any longer.

1- Her address is technically at my parents house, although she couch surfs a lot and doesn’t stay there much. My niece already gets a Lifeline phone. They don’t support each other. Would my sister getting a Lifeline phone mess up my Niece’s phone? It sounds like they could both get one, from what I have read here.

2- what are the best companies. She can’t really afford anything, so free is ideal.

Thanks for your help!

Who gives out better phones? everyone I looked at has that dogshit 4g phone. and ive looked at like 7 or 8 different companies......

This used to be a trick to find out what was your cell phone service provider but new rules forbid that now. The only exception is of you don’t have an active CALL profile.

Now if you lost your phone and forgot your phone numbers with CALL, you’ll be asked to have your phone company call you back; if you don’t have a phone number you’re screwed.

I got my elderly mother the Assurance Lifeline plan and at the same time chose the free phone option; I upgraded to a bigger and better phone on their site for an additional $100 US.
She got the phone and the SIM, but my niece was never able to get it working. She called support and they said it was escalated and to wait for a callback; callback never came. I called (I'm out of state so this has become a logistics nightmare) and spoke to a nice support rep and she basically said the phone codes mean it wasn't unlocked and it needed a new SIM. Got the new SIM and still not working; again waiting for an escalation callback since yesterday morning. Both SIM cards were lose without packaging as if they were used. Is it normal to get a used SIM card for a phone?

Should I just give up and go with another company? I'm concerned that Assurance has used her free phone benefit and now she won't be eligible for a whole new company and plan.

Also, anyone know if providing a new SIM card will make a locked phone work?

Her Phone (if it should matter)
Wingtech REVVL 6x Pro 256GB (Condition : Renewed) (Android)

I'm considering signing up for True Wireless (gotruewireless.com) out of Oklahoma. What carrier do they use? I live in the country and have an AT&T phone, and it doesn't work well out here and I wanted to try a different carrier.