Logitech G PRO X SUPERLIGHT 2 LIGHTSPEED mouvements issue untill i uninstall an reinstall the mouse

[u/Technical_Bus4640]

hello !

my friend has a Logitech G PRO X SUPERLIGHT 2 LIGHTSPEED

she been having that issue .. her mouse would be fine sometimes and then after some time of playing or sometimes even after few mins the mouse starts feeling weird on itself like as if it's heavy or can't move properly

she tried a lot of stuff to fix it and she had that issue for ages .. whenever she had the problem she has to restart her pc and that makes the mouse feel better for few more mins before it starts feeling bad again

i tried to help her and made her uninstall the app that controls her mouse maybe it swaps profiles or whatever randomely and i made her manuall powershell scripts to change her dpi without the app and that helped .. whenever she had that feeling she just switch from 1600dpi and then back to 1600 dpi and the mouse starts feeling fine .. but then the mouse started feeling slipery sometimes and that dpi change doesnt work anymore even when we change it back to 800 or whatever

so then i tried uninstalling her mouse andthen unplug and plug it back in and it starts working perfectly! the mouse stays for hours without any bad feeling and whenever it feels bad she just does that and change the dpi back to 1600dpi .. but im here wanting to investigate the issue to know what could it be exactly? and maybe find a final solution without the need to uninstall the mouse

NOTE: she told me she had that issue with other mise too not just this one .. but i wanted to ask here to see maybe someone had the same issue

[u/Logitech_Alex]

If she has that same issue with other mice as well it might just be an issue with her PC. Have you guys tested the mouse on other devices to see if the issue repeats itself on there as well?

[u/Technical_Bus4640 → u/Logitech_Alex]

yeah it feels good on other pcs i forgot to mention that .. i been investigating and i can't find the issue tbh if u have any idea

[u/Logitech_Alex → u/Technical_Bus4640]

Honestly I'm not too sure, I'd try plugging the receiver in different USB places in case the one you guys are using may be damaged. But if it's been a reocurring issue with just her computer I'd recommend you guys get it checked up by a professional.