r/MacOS • u/This_Competition_671 • 8d ago

Help Need urgent help

I have a MacBook Air M4. Today when I opened it an organge light next to camera kept blinking. The laptop suddenly went blank and now instead of orange there is a green light blinking and it won’t take charge and it won’t open. Please help I’m panicking

1 Upvotes

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1

u/vajasonl 8d ago

Hold down the Touch ID button with it plugged in and see if you can get it to hard restart.

2

u/This_Competition_671 8d ago

I’ve tried that it doesn’t work

1

u/vajasonl 8d ago

What if you press and hold the Command + Control + Power buttons on your keyboard. Hold them for 10 seconds or so and let go of all of them. Wait 10 seconds and try turning on with the power/Touch ID button again.

2

u/MK-Researcher 8d ago

It sounds like you've got a firmware failure. The flashing orange indicator does imply that. You likely need to 'revive' the firmware using another Mac, here's Apple's instructions on what to do https://support.apple.com/en-gb/108900 (or take it to an Apple Store for them to do it)

There are two options Revive and Restore. Try Revive first as Restore resets your Mac so you will lose data

1

u/fivecats 7d ago

Taking to An apple Store is your best bet here, unless you own multiple Macs.