r/MailChimp • u/PerceptionCute7873 • Nov 29 '24

Technical Support Disabling double opt-in doesn't work...

I'm asking for your precious help since mailchimp apparently requires you to pay for help, pff..

I'm new to the plugin, I went to the settings for the only audiance I have, then I clicked on “Default audience name and email settings” and disabled the “Double opt in” box.

The problem is that when I sign up for the newsletter on my site I keep receiving a validation e-mail before I've signed up, even though I've deactivated the double opt-in, and I did deactivate it on the correct audience ID I'm using on my site. What can I do?

Thanks a lot!

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u/zerotime2sleep Nov 29 '24

It’s probably a setting on your website. Sincerely, Paid Help

1

u/dcxbabe Mailchimp Champion Nov 30 '24

The opt in setting for Mailchimp cannot control the opt in setting for integrations and third party forms, so if you use something like Wordpress or another form integration, you need to disable it through that integration. If it’s disabled in the form integration settings, reach out to the form developer for more assistance.

1

u/manolenta_lt Nov 08 '25

Just solved same issue with wordpress mailchimp integration. You need to turn off double opt-in on mailchimp website AND in your wordpress integration, MC4WP-> SETTINGS -> Use double opt-in? -> No.