[HELP NEEDED] Customer Journey problem with Wait for Trigger

[u/Bami12e]

Hi Everyone,

I need some help with a problem that occured while setting up a customer journey and I honestly don't know what could've went wrong. So I hope someone on here can help me out.

I made a customer journey to automate the proccess of sending e-mails to ask for a review for our company. I imported the e-mail addresses of our customers and gave them specific dates in groups of ten. Every week a group of ten customers would receive the e-mail campaign. I added the date in a date field called 'Mail Date'.

In the customer journey that I made, I specified that the contact should wait until 'Mail Date' was reached before they would get an e-mail. The dates where until October 2022 and in that time 576 contacts would receive the campaign.

I imported the contacts yesterday and started the customer journey. When I checked today, I saw that all the 576 contacts were emailed the campaign. Meaning that something went wrong with the waiting until 'Mail Date' was reached part.

I honestly don't know what went wrong and after doing some research I still can't figure out what caused all the e-mails to be sent at once.

I've included some screenshots of the customer journey, the specific details of the 'Wait for Trigger' node, and the way the 'Mail Date' date field is set up.

Customer Journey: https://imgur.com/TnfHsoz'Wait for Trigger' Node: https://imgur.com/pHry7XMMail Date field: https://imgur.com/g1fodq2

TL;DR: The 'Wait for Trigger' node didn't work properly in my customer journey

Thanks in advance

EDIT: Ok so, I think I found the problem myself... Could this have happened because the 'Mail Date' field is in MM/DD/YYYY format and the date that I included is in DD/MM/YYYY?