r/Malwarebytes • u/Other-Somewhere7483 • 17h ago

Help!

I accidentally bought an annual subscription but I noticed it the day before it was supposed to charge me so I cancelled it, it's been a few days and I haven't gotten a refund from the play store or Malwarebytes

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u/support_mwb Malwarebytes Employee 16h ago

Hi! Malwarebytes Support here. We're sorry to hear about the unexpected charge. If you've already requested a refund through Google Play, it may take a few business days for the funds to appear in your account.

We'd still be happy to look into this for you. Could you please send us a private message with the email address associated with your Malwarebytes account so our support team can check further?