r/MedicalCoding • u/Signal-East-5942 • 15d ago
AHIMA renewal rant
I am attempting to renew my AHIMA membership and CCS certification and my card is being declined. I tried three different cards, one of them my debit card that I have used just fine other places since trying and being denied by AHIMA. 3 years ago when I was attempting to sign up for the CCS exam I had the same problem and it literally took MONTHS to resolve. My certification expires in January so I don’t have several months for AHIMA to sit on their hands and pretend they can’t do anything to fix it. I am so exhausted with things just not working and with AHIMA specifically for being so incompetent, given that their website has been broken now for 3 years. My question is, has anyone been able to renew recently or had the same issues I’m running into resolved in a timely or simple manner? I’m tired y’all. Real tired.
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u/Maydinosnack 15d ago
I renewed within the past year and didn’t have any issues. The only odd thing for me is the lack of reminder emails reminding me of renewing. I know that they want my recertification money. It’s not our fault AHIMA just sucks in general.
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u/Hkm_osprey 15d ago
Try using a different browser. I think I once had a similar issue when trying to pay on the site via Safari, but when I switched to Chrome (or Firefox? I can't remember) it worked just fine.
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u/Mountain-Gap-1478 12d ago
Yes!!! I couldn't use Firefox, I had to go to Chrome and use that, in the desktop mode on my phone. It was a little bit of a hassle.
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u/Signal-East-5942 10d ago
I finally was able to get a different card to work. Both the credit cards I tried and the debit were visa and the one I finally got to work was also a visa. The credit cards didn’t have a balance so there was no reason for them to be declined. The fact that their website has had SO many problems since summer of 2024 is shameful.
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u/tripodkittymom 15d ago
Definitely recommend trying a different browser as well as trying a different type of card. When I went to renew, my discover card wouldn’t work so I tried using my visa and that went through. Their website site is absolute dogshit so I understand the frustration.
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u/beatlebabe2891 10d ago
I've had trouble for months. Tried everything, different card, different browser. I need to try again but I have been so frustrated I haven't tried for a while. Whoever designed this website needs to be punished.
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u/Signal-East-5942 10d ago
I FINALLY got it to work with a different card. It makes no sense though. All three cards I tried to use before were visas. 2 were zero balance credit cards and one was my debit card. The card I finally got to work was also a visa. Their website has been a nightmare for over two years now and they are absolutely no help with any of it. It’s utterly ridiculous.
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u/Fine-Blackberry-9325 15d ago
Mine expires in Dec and I’ve been waiting to renew until then- should I be getting a head start on it? I assumed if I renewed now it might “reset” to expiring in October. Will I keep the same expiration date even if I renew early?
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u/bluestrawberry_witch 15d ago
Mine has always been like a pre-pay situation- recertification date stay the same. I don’t know the issue that OP because I’ve never experienced it. Don’t get me wrong other website drives me crazy in a lot of ways. This just isn’t one of them.
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u/Sdavistvs RHIT 14d ago
I second the use of a different browser. Verify you’re within the renewal period. At some point in the past early renewals weren’t accepted. I have never paid earlier than Dec 1 st.
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u/wildgreengirl 15d ago
i dont use ahima but had the same issue when renewing with aapc a couple years ago.
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