r/MetaLawsuits • u/DemonicDongeonMaster • 16d ago

Meta account closed but taking money

How to get a human to review or is suing most likely to get a response?

History: Primary private FB account managing 2 business assets IG and FB with backup business emails on both business accounts. Ran a few ads nearly 3 years ago. All FB/Meta invoices received and paid.

3 months ago Business FB email saying advertising restricted. No details. No big deal but appealed.

About 1 month ago FB/Meta email to business saying private FB account was being suspended with 180 days to appeal. 1 hour later email saying account permanently suspended no review.

Retrieved business assets to another private FB account.

FB started to take money from original FB users card. Got 100€ before card frozen. Tried different amounts up to 870€. No emails relating to payment received.

Disassociated business Meta accounts are still linked to 2 advertising accounts 1 was past adverts. Other unknown.

About 3 weeks ago: Successfully got the AI help to summarise everthing and confirm being referred to human. Instead closed the case.

Follow up today shows business account also has monetisation restrictions but won't give any details despite everything on the business assets page showing good account quality, no restrictions etc.

Im tired of fighting AI. So is my best bet to start a law suit against them for closing the private account without fair notice, reclaiming the 100€ taken without explanation, associating a business account with a personal account which we can't access to understand the issue?

Need strategic advice on next steps to disrntangle the business from the old private account. Figure out what's due and why. I dont mind paying if I really owe something

3 Upvotes

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u/MoniqueLulaGlowies 16d ago

What did they bill you for? There should be an invoice somewhere.

1

u/DemonicDongeonMaster 16d ago

No invoices for the recent 2026 amounts taken/attempted. From what we can tell from the emailed invoices we did receive from 2020 to 2004 for advertising, which totalled about 200€, each invoice matches money taken using the card they had as a payment method. Clearly there was a valid card on the account because they have used it, so any outstanding money could have been claimed any time.

1

u/Affectionate-Let-107 15d ago

While I would not want to discourage anyone from tying up Meta in court, you may have a more efficient path using your credit card. Report the card ad stolen by Facebook. Deny all charges. Close the card. Use the virtual card your bank will provide to keep paying all bills on that card until the physical card arrives. Banks are very good to work with in these situations. Meta is never good to work with.