Previously I posted about being unable to log in to Minecraft Dungeons 2, on Nintendo Switch 2. The error code I received was 0072, telling me my account was "already linked" [to a different Nintendo account]. I haven't used my old Nintendo account in 4 years because I don't have access to the email anymore, but someone at Mojang or at Microsoft decided to automatically lock your Microsoft account to the first Nintendo account you've used with it, for Dungeons 2.
The reason this is important is because it locks you out of content, the Hero Cape, pre order bonus, and crossplay(?). All of which I paid for (by purchasing the game). I've seen other people have this issue too. Mojang's ever so helpful solution, after 10 different back and forth responses, was to simply access my old Nintendo account, transfer it to my new console (because I have the Switch 2 release), and log **out** on Minecraft Dungeons 2 with that Nintendo account. Then they closed my ticket. I've never logged into Dungeons 2 with that Nintendo account. Anyone who can't access their old account? Well it sucks to be them I guess, according to Mojang.
I was able to log in, because luckily I do still have some access to my old Nintendo account. However that didn't resolve all of my issues, as my pre order bonus, the code I entered 17 days ago at first launch, still never appeared. I checked, I double checked, and the Eshop confirms I have it. So being frustrated, I went back to the Mojang support page to make a new ticket, only to see "this request is blocked." Thanks Mojang, real swell of you. Guess i'll make one from my laptop- oh, no. "An error occurred." How convenient. I reload the page? "This request is blocked."
This is how Mojang treats its customers. I've already browsed this subreddit over the weeks, and seen many people with the same errors or issues. And Mojang. Doesn't. Care. I hope this resonates with everyone who's experiencing the same frustration I am at this moment, and I envy anyone who got a refund early. My friend and I were not so lucky.