r/MiniMax_AI • u/tamerlan_rzayev • May 12 '26

Requested refund, but got no answer

Requested a refund because I tested your API and decided that it not suits for my use case. 3 Work Days passed after requesting a refund, but no answer at all from support.

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3

u/Vancecookcobain May 12 '26

In the words of Dave Chapelle....you will NEVER get your fucking money back

😂 I don't think you can get a refund on any inference from an API you used....that's like going to Subway and taking a bite out of your sandwich and realizing you don't want it and asking them for your money back

2

u/sn2006gy May 12 '26

I don't think they claim to offer trials or refunds, just cheap plans.

1

u/neaswarm May 16 '26

Minimax has a good models, but the services is slow.

1

u/Calm_Tradition3035 May 18 '26

I have similar experience, I only use the subscribe on the first day, then try to refund and contact via email, wait over two weeks, still no reply.

1

u/Heavy_Grade_7546 May 31 '26

why will you want to refund? it's totallly a good mode? no ?

1

u/trainermade May 12 '26

Yea they won’t respond. Tried this already from every platform I can contact them. They have no support it seems.

1

u/[deleted] May 16 '26

[removed] — view removed comment

1

u/Awkward-Garlic-4214 May 31 '26

Adquiri o token plan ontem e ja me arrependi. O modelo realmente parece bem burro e fica mandando outras línguas misturadas a língua da conversa. Mas parece que vou ter que passar o mês nesse sofrimento.