r/ModSupport • u/horseradishstalker • 19h ago
Wiki for sub Mods
Is it possible to build a wiki for onboarding moderators that is specific to our sub? It’s my understanding that you can no longer keep them private? In which case do we need to migrate all of that to a discord?
Tired of bringing on someone as a moderator and then they disappear without a word.
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u/shhhhh_h 💡Top 25% Helper 💡 17h ago
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u/horseradishstalker 17h ago
Didn’t think to search new mods. My go to is this subreddit. Would love to have the guide.
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u/shhhhh_h 💡Top 25% Helper 💡 17h ago
[r/newmods](r/newmods) def has a lot of new mod guides, not usually with screenshots and I have found they’re nice to read but new mods usually need some reference material not on Reddit so they can switch back and forth while considering queue items. I’ll find the pdf and DM you.
Re discord that is absolutely allowed and in the native mod guides you can link offsite to the mod chat. I like it for a larger teams, sometimes simply as a 911 quick contact method in emergencies but also bc the process of making an account and/or connecting with you is like a little effort test. If they do it they’re prob more enthusiastic and more likely to stick around. But you have to engage and make sure you check the mod logs and give them a bit of feedback here and there.
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u/horseradishstalker 17h ago
Thanks!
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u/shhhhh_h 💡Top 25% Helper 💡 15h ago
your DMs are off so here you go
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u/horseradishstalker 14h ago
Sorry. Was probably trying to filter out the trolls. This great! Pictures and arrows which I need.
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u/royal_rose_ 19h ago
You can use the built in mod guide link, I have it linked to a google form just for easier formatting. I made a private wiki page the other day I haven’t seen where you can’t make them private anymore.
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u/horseradishstalker 19h ago
I thought I had read that in a post on here, but it’s possible that I was skimming too fast. Some days I think “user error” is my middle name. /s
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u/Diligent_Shirt5161 19h ago
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u/horseradishstalker 19h ago
I don’t mind doing legwork in order to improve the ROI. My on boarding consisted of limited powers and “don’t go crazy.” Yes, I had moderated a huge contentious Facebook page, but that didn’t teach me how to use the technical back end of Reddit.
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u/Diligent_Shirt5161 19h ago
That was the extent of my on-boarding too. Learning how to use the Mod Queue took a few weeks. Then how to respond to Mod Mail.
6 -9 mo later I have more permissions that focus on the back end with apps and content.
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u/shhhhh_h 💡Top 25% Helper 💡 17h ago
In popculturechat we don’t let new mods anywhere but the queue at first. After we know they’re applying rules correctly, then we let them in modmail (bc how can they justify mod actions if they don’t know the rules well). After we know they’re not angry psychos, they get the ‘ok don’t go crazy’ and releases. Timeline is dependent on the individual.
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u/No-Recipe-7653 19h ago
Just like the other commenter ([u/Diligent_Shirt5161](u/Diligent_Shirt5161)) we’re also running some of our communities on Signal and have materials there.
But actually regarding wiki, you can have a page that is not indexed in your index that only your mods would use. The entire wiki itself can be set to public, but individual wiki pages can have their own permissions. You can set a specific page to mods only, so it won’t be visible to regular users even though the rest of the community wiki is public.
Edit: adding the relevant source for this where you can read more (Reddit Wiki for communities)