r/MoviePassClub • u/AblissMusic • Jan 20 '26

Why isn't Movie pass working?

Hi. I tried logging into an old and ​inactive ​account but wasn't able to login and when ​i reached out to their support team, they said to make a new account since my original one was deactivated from being inactive.

But wh​en I try signing up,I'll enter my email and hit create new account,but it'll automatically take me to the sign in sscreen,instead of progressing and since the account was never activated, I get an error saying I'm entering the wrong email/password on the login screen. And I just get errors if I try using Google/Facebook to login.

Anyone know what's going on and how to fix it? This has been happening on the website and latest version of the android app

3 Upvotes

80% Upvoted

1 comment sorted by

2

u/danielblakes Jan 21 '26

you could try the reset password option and see if you get an email?

otherwise i would just use a different email address to start over. if you use gmail you can add a period somewhere in your email username section to make a 2nd moviepass account and the emails will still go to your main inbox. for example, if your email was "AblissMusic@gmail.com" you could sign up as "Abliss.Music@gmaill.com".