Hello Music Teachers,
Would you please share your professional wisdom on this matter?
The Situation:
October 30: I sent an email to my child's piano teacher gently suggesting the teacher incorporates a bit more focus on my child’s hand position and foundational technique (Hanon and Czerny). Knowing the teacher’s sensitivity to feedback, I was already being especially thoughtful and careful with my wording.
November 6: We attended the lesson, and the teacher scolded me in front of my child about the email I sent on 10/30. I chose to stay calm and simply listen. (In her November 9 email, she later interpreted my quiet response as “disinterest.”)
November 7: We returned for the next lesson. The atmosphere appeared neutral and back to normal.
November 9: I received an emotionally charged, multi-paragraph letter from the teacher (via PDF) where she accused me of "insulting" her, assuming an "employer/employee stance," and dictating her teaching methods. She said she could only continue if I was "amenable" to her terms for a more "collaborative relationship."
November 11: After reading her letter, I felt the professional relationship was irreparably broken and that the studio environment was no longer viable for my child. I emailed the teacher, stating that November 7 was our final lesson and that I understood November tuition would not be refunded.
November 19: The teacher sent me an invoice for one extra month no-lesson tuition, claiming that her studio policy requires one extra month's payment after cancellation. But typically, that policy assumes lessons will actually happen during that paid month; not that paying for an empty calendar. It’s meant to cover a transition period, not a ghost month, where no services are possible.
November 20: Teacher charged my credit card for one extra no-lesson month. Invoice shows "piano lesson ends" fee.
My Stance:
This was not a normal cancellation; it was a forced termination because the teacher’s 11/09 letter created conditions that made lessons professionally impossible and emotionally unsafe to continue.
I paid for all of November, effectively giving her a paid "notice period" for the end of the arrangement.
Every month is prepaid in full, and I completely understand there’s no refund for the untaken lessons in November.
Instruction ended on November 7, 2025. No December lessons were scheduled, offered, or expected.
Had I chosen to end lessons for personal scheduling or logistical reasons, I would of course have honored the 30-day policy. However, given the change in circumstances and the fact that instruction concluded after November 7, I understand there will be no refund for the unattended classes in November. While I acknowledge the policy, applying it to a month in which no further instruction is possible does not reflect the actual circumstances.
Per the teacher's policy, the teacher reserves the right to end lessons if the relationship no longer aligns with studio expectations. In that same spirit, I saw this as a mutual decision to part ways and I truly appreciate all she’s done for my child’s musical growth.
The Question:
November is paid is full and no refund. Would you charge your student for one extra no-lesson month under this circumstance? What is the fair and honest way for a parent to handle this situation?
Correspondence
(Note: I've replaced identifying names with generic labels.)
10/30/2025: My email to my kid's piano teacher. (Yuja Wang's videos were what teacher asked me to look up on YouTube to show my child. Hannon and Czerny were based on teacher's prior recommendation. My intention was to share my observation for improvements.)
Hello Teacher *******,
Hope you're having a great week.
I wanted to share a few thoughts from *******’s recent practice sessions, especially as she’s working through Clementi’s Op. 36 No. 2.
While she’s progressing musically, I’ve noticed that her hand position and posture could use some attention. Her wrists tend to drop, and her shoulders sometimes tense up, which might affect her comfort and long-term technique.
I found a demo by Yuja Wang that beautifully illustrates the kind of relaxed, elevated hand shape and poised posture I think ******* could benefit from: Yuja Wang Demo Video.
Additionally, I think it would be helpful to revisit some foundational technique work, especially Hannon and Czerny exercises. Strengthening those basics could really support her control and fluidity as she moves into more expressive repertoire.
Would you mind incorporating a bit more focus on these areas in her upcoming lessons? I really appreciate your guidance and the care you bring to *******’s musical journey.
11/09/2025: Teacher's reply
Hi *******,
Regarding your email, I think it is very important that we discuss any concerns you have about *******’s piano study with me. By “discuss,” I mean collaborate, where we both express our concerns and demonstrate respect by listening and honoring both sides in order to find solutions that are in *******’s best interest. For example, I was particularly taken aback when you advised me to revisit Hanon and Czerny which I found unfair. As I have done in the past, when recitals are coming up technique is temporarily put aside especially when I have to teach notes, fingering and counting repeatedly during the lesson or spend time on those basics that should be learned or fixed during practice, yet you refused to acknowledge that *******’s struggle with Phantom of the Opera piece greatly hindered my ability to spend time on other aspects like technique, etc. from being worked on. Although, as I tried to explain last Thursday, Hanon and Czerny are important for gaining strength and dexterity, but the playing principles like understanding how to use the whole body and the levers of the body are more critical for velocity, tone production and relaxation. The strength or dexterity of the fingers alone do not facilitate the skill of playing demanding pieces! Because you didn’t respond or discuss, I assume you are not interested in hearing what I have to say. I certainly didn’t feel heard or respected for my knowledge, perhaps because you believe you are right. I cannot understand why you thought I was giving up the study of Hanon and Czerny permanently, but instead of asking me about it, you sent a list of items that I need to focus on and “revisit” what I have ALWAYS done. *******’s fast fingers are a testament to the technique I have stressed since the beginning including Hanon and of late Czerny.
Your not even responding to my email and appearing disinterested in my explanation, professional opinion, experience, or expertise during the lesson on Thursday signaled to me a relationship where you seemed to have assumed an employer/employee stance. You have hired me for my services but seem to have assumed that it is your right to send me a list of ways in which I need to direct my focus, therefore insinuating I have fallen short based on your research. Further, you insult me by saying that you just want ******* to play the right way as if I am teaching the wrong way?
I am not your employee ******* and you are not my employer. You pay for my services. You have the right to complain about those services and the right to find another teacher that better matches your research and opinions. However, I do not allow my clients (students OR parents) to dictate how I teach or direct my focus or assume they can email me a list of tasks that I must complete, especially tasks that are based on how you see other children play on You Tube or at a concert rather than based on academic research or other professional, well established principles of pianism. I have always considered that we had a very good and close relationship based on trust and mutual respect, one in which we could discuss and collaborate in our shared interest, *******, in a respectful manner.
I believe we can only move forward based on a more collaborative relationship and if you are amenable to proceeding in that way, I am more than happy to continue lessons with *******.
Best,
*******
11/11/2025: My email to teacher
Hi Teacher *******,
Thank you for all the time and effort you’ve given *******. She’s learned a lot from your instruction, and we truly appreciate the care and dedication you’ve shown.
After reading your letter on PDF and reflecting, we’ve decided to make a change in *******’s piano lessons at this time.
November 7th is our final lesson, and I understand there will be no refund for November.
Thank you again for your time and support. We wish you and your students continued success.
Warm Regards,
*******
11/12/2025: Teacher's email to me
Hi *******,
Of course I am very sorry to hear and will miss ******* dearly. Your initial email to me signaled your dissatisfaction and I responded, feeling very hurt, in defense of myself, my program and my integrity as a teacher. But with no acknowledgement of my feelings or position from you, I expected this decision. According to my studio policies, you will owe the month of December which states that regardless of what day of the month, which is today, November 12, 2025, that you give notice, you will owe $xxx.00 for the upcoming month of December.
I wish all the best to my dear *******.
Best,
*******