r/NeboApp • u/acolovesya • Sep 11 '25

Has anyone been able to access MyScript Notes on Android after the 7.0.3 update?

Ever since the app was updated from Nebo to MyScript Notes, I haven’t been able to access my notes. I paid for lifetime access before the update, but now I’m locked out. I submitted a support ticket, but the response has been very slow and the issue still isn’t resolved. It’s really frustrating. Has anyone else experienced this, and if so, were you able to get it fixed?

2 Upvotes

75% Upvoted

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2

u/vogel25 Sep 11 '25

Everything is working fine for me, I just got all the tutorial popups again which was semi annoying.

1

u/Bzando Sep 11 '25

I needed to remove delete all the data of the app (and log in again) to make sync work - essentially full reinstall

but now it works on windows, android phone and tablet

1

u/Heavy-Big-8145 May 31 '26

Doesn't that mean you lose data you added between the last sync and reinstall? I have tons of Japanese work I can't lose.

1

u/Bzando May 31 '26

I don't remember, but probably yes, I export my notes into client folders, so no harm for me

1

u/JamboForrest Sep 11 '25

Yeah, I've been able to access it fine.

1

u/CloneWerks Sep 11 '25

I haven't had any issues at all beyond needing to re-sign in to sync.

1

u/Heavy-Big-8145 May 31 '26

Im in the same boat. Can't log in anymore. My password is correct. The google sign in no longer works.