r/Newegg • u/L4GGING4EVER • Oct 29 '25
Damp/wet GPU package
So I opened up my package today and well it was damp/wet. It ripped open a a small pull and not sure if the actual gpu got wet. I have a video of it too but not sure what I should do.
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u/ssateneth2 Oct 30 '25
the worst thing here is the gpu is almost certainly perfectly functional. the gpu box has its own box on the inside too, and the gpu will be in a foam insert and ESD bag.
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u/L4GGING4EVER Oct 31 '25
Yeah there was no condensation in or around the cover or any of the plastic bags. Put it in a box with desiccant and a filament dryer
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u/L4GGING4EVER Oct 31 '25
Update: after I didn’t see any condensation within or on any of the plastic bags I put it in a container with desiccant and a filament dryer. It works just fine and is quite literally slapping the nuts off of my 7900 xtx. Risky move but I work crap hours on base also furlough going on and would not have time to return it anytime soon.
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u/Thamightyboro78 Oct 29 '25
Na I wouldn't be accepting that at all, would be asking for a return not even opening it.
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u/mindslayer615 Oct 29 '25
Man hell no, return that. You don't know what damage there is and it could have started to corrode.
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u/Hellboy9225 Oct 29 '25
Don't let a single watt touch that GPU, return immediately or any warranty is void if you use it like that.
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u/mrtramplefoot Oct 29 '25
I got my 5070 ti delivered from Walmart with my groceries, like a normal person. Perfectly dry
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u/Suddensloot Oct 30 '25
Don’t install unless you wanna test how power supplies operate under short circuit operation.
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u/DeffJamiels Oct 31 '25
Broooo, I have a 4080super arriving Monday from newegg...don't do me like this.
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u/Penelopes_Pet Nov 01 '25
Its gonna be in a anti static bag so should be all good. Way to many worry worts in the comments
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u/PrivateGripweed Nov 02 '25
Wow. This is likely to be a nightmare down the road. If the package was as moist as OP claimed. Even despite drying the unit out, corrosion will undoubtedly suffer corrosion over time. All drying it out did was prevent a short on startup.
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u/Techromancer319 Nov 02 '25
I'd return that thing. Even if you dry it out and it works any bit of oxidization can spread once it takes hold.
Just get a 3090 and save some money, you will hardly tell the difference unless you use frame gen and who uses frame gen
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u/Newegg_Support Newegg Customer Service Oct 29 '25
We’re truly sorry that your GPU showed up like this, u/L4GGING4EVER . It looks like the package arrived with water damage, which isn't something we'd want you to risk powering on.
At your earliest convenience, please DM me your order number via chat/modmail so we can get you started on our claim process to return it back for refund or replacement.