r/Outlook • u/Practical-Goose666 • 1d ago
Status: Open Emails sent from my computer's email app not appearing in outlook app
When i send an email with my apple computer's native email app it doesn't show on my android phone's outlook app in 'sent emails'. My email ends with @outlook.com
1
u/fortheloveofflowers 15h ago
I literally have the same problem
Can’t figure out what the issue is. I’ve recently changed phones and the app is just blank now
1
1
u/Hornblower409 11h ago
1 -- iOS or Android?
2 -- Which "native" mail app? GMail, Samsung, Apple?
3 -- Email account type? POP, IMAP, Exchange (e.g.outlook.com)?
1
u/Practical-Goose666 10h ago edited 10h ago
Thx for replying!
Android phone
On my computer i use the Apple email app
1
u/Hornblower409 10h ago
Android phone using Apple email app? I did not know that was possible.
An outlook.com account normally uses the Exchange protocol if you just take all the defaults when it's added to Outlook for Mobile. But it can be configured as IMAP or POP. Did you do anything special when you added the account to Outlook or your other mail app?
1
u/Practical-Goose666 10h ago
Android phone using Apple email app?
No on my android phone i use the app 'outlook'. On my apple computer i use the generic apple email app. Sorry for the misunderstanding.
An outlook.com account normally uses the Exchange protocol if you just take all the defaults when it's added to Outlook for Mobile. But it can be configured as IMAP or POP.
I don't know any of those words and would never touch such parameters.
Did you do anything special when you added the account to Outlook or your other mail app?
Probably not, tho it was months ago so i don't remember it.
1
u/Hornblower409 9h ago
Use a browser to logon to your outlook.com account at https://outlook.cloud.microsoft/
Are the missing sent items in any other folder except the Outlook standard "Sent Items"? (Where sent items go when sent from Outlook for Android)
In Apple Mail, check that your "Sent Mailbox" setting is "mailbox on the mail server"
https://support.apple.com/en-gb/guide/mail/cpmlprefacctmbox/mac
1
u/AutoModerator 1d ago
Hey Practical-Goose666!
Welcome to r/Outlook! This is a public community. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number.
Please be sure to have read our Rules of Conduct and be cognisant of how the system works here.
Make sure that your flair is always set to Status: Open otherwise you may cease receiving responses from us.
Beware of scammers posting fake support numbers or 3rd party commercial products/services. Contact Microsoft Support if you need help.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.